Best Buy Riverdale

I had been without a phone for long days, going back and forth trying to fix an issue with no success. Out of pure frustration, I decided to stop by the Best Buy in Riverdale and that’s when I met Gladys. She was an absolute lifesaver! Gladys went above and beyond in every possible way. She was patient, kind, and truly dedicated to helping me get my service transferred from T-Mobile to Verizon. What truly amazed me was her commitment the store had already closed, yet she refused to let me leave until my problem was fully resolved. She stayed late, made countless calls, and didn’t give up until everything was working perfectly. Her professionalism, patience, and genuine care for the customer were extraordinary. Gladys turned what had been a stressful, exhausting experience into a moment of total relief and gratitude. Best Buy is lucky to have someone like her! Thank you, Gladys, for your incredible dedication and amazing customer service you truly went the extra mile!

I came to Best Buy in Riverdale after spending four days without a phone, going back and forth trying to transfer my service from T-Mobile to Verizon. No one was able to fix the issue until I met Gladys. She went above and beyond not only helping me but also helping my daughter figure things out. She even stayed past closing hours to make sure everything was resolved. Gladys was so patient, kind, and dedicated. She’s truly amazing and turned a stressful situation into a great experience. Thank you, Gladys!

I went to Best Buy to transfer my service from T-Mobile to Verizon. I had been without a phone for four days, going back and forth trying to fix the issue with no luck. When I came to the Best Buy in Riverdale, Gladys went above and beyond! She took her time, stayed late, and made sure everything was completely fixed before I left. She was so patient, professional, and helpful. I really appreciate her dedication and amazing customer service thank you, Gladys!

Horrible customer service.