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Services Offered
Geek Squad Services
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Columbus
How do I check product availability at the Columbus Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbus stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbus Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1668 reviews)
Jaime J
October 26, 2025
5 out of 5
I went in to buy a new phone, which isn’t always the best experience at other places. However, Jordan was great & is the reason we’d rather buy phones through best buy than our service provider. he got us in and out super quickly, let me know all the services offered, but wasn’t pushy at all & was super patient if i had any questions. There was an older couple that came in while I was being helped, & the other two employees handled them with grace, even though they were pretty hard to please. I just always have good experiences here. All the employees deserve a huge shoutout.
Aaron W
October 21, 2025
5 out of 5
Great store. In and out in 10 minutes with product I went for in hand
Denice H
October 17, 2025
3 out of 5
I was surprised to find Legos there. The store had plenty of empty shelf space. It took a while to find an employee that wasn't working in the cell phone area. Once I did they were very helpful & went above & beyond to find the item I was looking for, online. I have to go back next week to the store -50 minutes away, to get my order. Shipping to home was an options, $15 for a $39 order.
Response from Best Buy
October 17, 2025
Hi there, Denice,
Thanks for taking the time to leave a review. I am glad to hear that you were able to get assistance with your purchase.
If you require additional support on this matter, please send us a private message on social media. We would be happy to help you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #57239” when reaching out.
Ryan B
October 03, 2025
4 out of 5
I had a great experience. The person helping me was very knowledgeable and helpful.