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Frequently Asked Questions About Best Buy Columbus

How do I check product availability at the Columbus Best Buy?
How do I check my order status?
My local Columbus Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Columbus stores’ holiday hours?

Recent Reviews

4.1
(1656 reviews)
Kyle R
August 15, 2025
3 out of 5
You can't call the store any longer, and the online inventory isn't updated. You have to go to the store to see if the product is available.
Response from Best Buy
August 15, 2025
Hi, Kyle, Thank you for taking the time to leave feedback for us. While our local stores no longer have phone operators, we are happy to assist you with inventory via social media or phone. Please send us a private message on any of the following social media platforms: Facebook (https://bby.me/58yyj7), X (https://bby.me/5nkd48), or Instagram (https://bby.me/kqz6m1). Please be sure to mention “Google review #29868” in your social media message. We look forward to assisting you! Regards, ^Ravi
Mike J
August 05, 2025
5 out of 5
The store was well stocked and has lots of open box items to select from if your not wanting to pay full price.
Sept A
July 27, 2025
5 out of 5
Very knowledgeable staff, and helpful as well.
Tyler C
July 21, 2025
1 out of 5
Worst store in Columbus.
Response from Best Buy
July 21, 2025
Hello. Thank you for taking the time to reach out. We would like to learn more about your experience and see what we can do to help assist. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/ilo29j), Twitter/X (https://bby.me/ho1q9u), or Instagram (https://bby.me/re4862). When you message us, please include your full name, phone number, email, and a copy of your Google review number #18744. We look forward to working with you. Best, ^Allison

About Best Buy Columbus

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