How do I check product availability at the Medford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Medford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Medford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Medford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3233 reviews)
Alan
November 08, 2025
4 out of 5
Loads of employees with little help from anyone. Love the store but now I shop online only.
M S
November 03, 2025
5 out of 5
Customer service was good throughout the store
Felix S
October 30, 2025
3 out of 5
Not the most helpful staff. I don't believe that MOST of the staff is well trained nor adequately motivated to perform their job, although there are exceptions.
Response from Best Buy
October 31, 2025
Good Morning, Felix.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#62730" for reference. You can find us here:
Twitter(X):
https://bby.me/6b4p3z
Facebook:
https://bby.me/wqzyau
Instagram:
https://bby.me/2rqndv
Nancy G
October 24, 2025
3 out of 5
Waitress was super! Food was cold, pasta was dry and they ran out of bread that went with meal. Waitress heated up food and added more sauce. She also made us some garlic bread out of some kind of bread. She was trying very hard to make up for everything.