How do I check product availability at the Medford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Medford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Medford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Medford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3299 reviews)
Velma M
April 19, 2026
1 out of 5
Tried to make an appointment with geek squad and was on the phone for over 30 minutes. Finally just hung up.
Response from Best Buy
April 19, 2026
Hello,
Thanks for taking the time to share. We get your frustration with the wait time, to make an appointment, and we would love to help. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 143934 in your message to us.
X: https://bby.me/ajtBSa
Facebook: https://bby.me/zmxZlJ
Instagram: https://bby.me/gLgqM0
Megan J
April 18, 2026
4 out of 5
Wish they had more stock of some things so I didn't have to go online, but staff is friendly and it's a clean organized environment.
Sister H
April 14, 2026
2 out of 5
Overpriced
Response from Best Buy
April 14, 2026
Hello,
Thank you for taking the time to leave feedback for us regarding pricing in our stores. I can understand expecting the best prices when shopping with us.
We would love to provide you with some more details on our Price Match Guarantee, so that you can ensure that you are getting the best price for your purchase: https://bby.me/G9laVK.
You are welcome to send us a private message on any of the following social media platforms if you would like to learn more: Facebook (https://bby.me/dLKfAc), X (https://bby.me/HwjfsK), or Instagram (https://bby.me/2kdrkK).
Please be sure to mention “Google review #141401” in your social media message.
Tom O
April 10, 2026
1 out of 5
I wanted to talk to a salesman in the appliance department, one that is in the Medford Oregon store.
With all the AI BS. No one could transfer to a real person working at the store I requested.
THE WORST CUSTOMER SERVICE EVER IN MY 62 YEARS OF BEING ALIVE.