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Frequently Asked Questions About Best Buy Camelback
How do I check product availability at the Camelback Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Camelback Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Camelback stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Camelback Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4890 reviews)
Debe F
July 14, 2026
5 out of 5
Great Help Employees knew to come over and ask if we needed help
MinM
July 11, 2026
4 out of 5
Typical knowledge and product selection.
Seems to be a little harder to actually get someone to be of assistance when you actually need the help. If there was a knock, don’t ask or greet me 5times, but when you notice hovering on a product choice- that maybe the time to offer any assistance and expertise.
Jonathan Q
July 11, 2026
1 out of 5
I can’t get AirPod tips, the people wearing Verizon shirts can’t help me structuring my My Verizon account, and the people wearing Samsung shirts can’t help me pre-order a Samsung phone that comes out in 10 days. Literal waste of time.
Luis E
July 10, 2026
1 out of 5
I went today to buy a the fifa World cup pánico stickers! I bought the 25 stickers box and right when I pay I went to my car and I opened there was only 22 stickers! This box cost me 54 dollars! So I went right back to the store to tell them that the box came incomplete and I would either like to have a refund or a new box! They told me that there was no refund ( even when I had my ticket) and if I wanted a new box I had to pay another 50 bucks! I told them that I understand that is not their fault that they are not complete they only sell them but I just thought it was unfair that they didn’t want to help, the manager then shows up and tell me “ the employee told you there’s is no refund so we are not gonna give you anything back” customers services 0/10 and it was my first and only time that I will show up at this store! Because they really sucks when it comes down to customer service.