Best Buy Camelback

Bait and switch scam with awful customer service. Purchased an open box item that was rated excellent which according to their website works and looks like new with original packaging and accessories. When I arrive the 100 inch Tv is brought out wrapped in a layer of bubble wrap with all accessories in a random box. I told them I have a pick up truck to transport and can’t tie it down in truck without the box. I told them excellent condition should have the box the guy told me he is sorry but this happens all the time at this store. I talk to the manager and he tries to sell me on a refund then I could buy that same TV but a new one. Can you say bait and switch. When I told him I want them to honor what they sold me he said sorry. I said I had a company coming to my house in 2 hours to mount the TV. He once again said I don’t know what you want from me. All. He could do was give me a refund and I could buy a new one. After trying to get him to honor the deal that they advertisedand I purchased, I finally got frustrated and took my refund then went to Spencer’s and got a good deal on the same TV. Knowing this happens all the time from one of their employees tells me they do this scam all the time. No wonder Best Buy is struggling and going out of business. They try and blame it on Amazon, but it is their own horrible service and shady practices. I didn’t even buy it from Amazon, but from another store with good service. Looks like they lost another customer. Sad!!!

Great customer service 👏... very polite and fast service

Staff was courteous. And very helpful. Web site was correct, they had my mu h needed cable in stock at a great price. Fast checkout.

Decent but parking is always a problem in this location.come in to do your shopping early and leave early too