Eliseee E
September 27, 2026
In and out of this store for so many things but Nick Rice was amazing in helping set mine and my mother's phones as well as anything else in the past we've needed! Chris L. Is also and amazing guy on staff:)
Integretive M
September 25, 2026
Amanda Bailey and Zai helped me out today with my samsung Care+ plan - These guys are A++++++
These guys are the reason I goto Best buy and not shop online with places like Amazon
Thanks guys your awesome
Frida C
September 22, 2026
Honestly really disappointed with my experience here. My boyfriend and I genuinely felt discriminated against. We went in to buy an iPad and there were FIVE associates standing around talking, yet no one acknowledged us or asked if we needed help. Then another customer started looking near us and they immediately went over to help them. When I asked why no one helped us, I was told they thought we were “just looking.”
It honestly felt like we were being treated differently and there was some prejudice involved because we’re Hispanic. The manager made the whole situation worse by being condescending and going back and forth with me instead of just listening to why I was upset. I told him we wanted someone else to help us but he kept telling me that one of the associates that was being rude could help. Finally I told him to just forget it. Another associate that wasn’t involved ending up helping us but I could tell he was made aware of the situation and probably thought we were the problem.
We still bought the iPad but regretted it afterward and canceled the order the next day. Now we have to wait up to 10 days for our refund. 😒 Definitely won’t be coming back to this location.
Response from Best Buy
September 22, 2026
Frida,
Thank you for sharing your experience. We strive to provide every customer with a welcoming and inclusive experience, and it's concerning to hear that your visit left you feeling overlooked and unheard. No customer should leave feeling that their concerns were not acknowledged. If you would like to chat with us about your store experience, please reach out to us on any of our social media profiles below with Google Review 225460.
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