Frequently Asked Questions About Best Buy Camelback
How do I check product availability at the Camelback Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Camelback Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Camelback stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Camelback Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4848 reviews)
Susan H
May 07, 2026
5 out of 5
The general manager of Best Buy is SO NICE!
Very refreshing to find a customer service person who truly wants customers to be happy!
He definitely cares about the customers satisfaction!! He had Aaron from Samsung help with my issues and he was GREAT too!
Thanks for. Lovely experience John & Aaron!
Dario
May 06, 2026
5 out of 5
I found what I was looking for
Holly U
May 06, 2026
1 out of 5
Website says they closed at 8pm. I arrived at 7:05, and they said they closed at 7 and would not let me in.
antonio m
April 28, 2026
5 out of 5
Se que Amazon y todas la otras plataformas, están abarcando mucho en ventas pero , para mí es mucho mejor ir personalmente y ver físicamente todos los productos que cada día te sorprendes más con la tecnología