Jacoski over in the laptop section was very helpful! Very sweet young man. Left very happy with my purchase and appreciated his advice. 10/10 experience.
Kenneth T
February 05, 2026
Walked in and was greeted then asked where the drawing tablets were, greeter pointed the direction out and that somebody would accompany me when getting there. Waited in the area for 10min for somebody to help me until I decided to look around. Found the section and when I finally found the item I wanted, a younger employee offered to send me a link for the information instead of telling me the specifications I repeatedly asked about (simple things like screen size, wireless, etc.) Then another employee offers to look for it in the back. Took about 10 minutes for the other employee searching to realize that their inventory is off and that they could order it. Passed and now headed back to Microcenter once again.
Response from Best Buy
February 05, 2026
Hello,
Thank you for the review. We understand the type of customer service you're describing when asking for information, is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 113360.