Frequently Asked Questions About Best Buy Superstition Springs
How do I check product availability at the Superstition Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Superstition Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Superstition Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Superstition Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4153 reviews)
Darnella G
July 18, 2025
1 out of 5
Will never shop at Best Buy ever again especially this one . This is the second time i placed an online order for 1 hour pick up and each time there’s issues . Their system is completely trash and employees ehh ok . Literally wasted two hours of my life in that place trying to get MY item that i ALREADY PAID FOR . I have to leave without the item i paid for because the system isn’t working properly!
Response from Best Buy
July 19, 2025
Hello Darnella Greer,
What exactly was the issue with your pickup? If you have experienced multiple delays? I'd like to look into this for you because normally pickup are a quick process, I can understand how you feel if situation this keeps happening. Can you reach us on social media? You can find us at a Social Media platform listed below and reference Google Review #17716. Just send us a private message providing us with your full name, email address, and telephone number to complete the to get started.
Facebook (https://bby.me/rdqw3v)
Twitter/X (https://bby.me/n4dzo7)
Instagram (https://bby.me/wpo4gs)
Google Review #17716
Thanks,
^Ezra
Shawn R
July 15, 2025
5 out of 5
Knowledgeable and helpful staff
Nellie D
July 14, 2025
1 out of 5
Horrible customer service. Called their phone number 3 times and was hung up on after waiting for 20 minutes or more each time. You cannot reach anyone in store.
Response from Best Buy
July 15, 2025
Hello.
I know how frustrating it can be to not be able to reach the store directly when needed, but we do offer many ways and options to receive the support needed and would be happy to help!
If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/4j4zc9), Twitter/X (https://bby.me/0atgwr), or Instagram (https://bby.me/mvf8aa) and one of our agents will be glad to assist. When you message us, please include your full name, phone number, and email address.
Best,
^Allison
Marc A
July 13, 2025
4 out of 5
Stores are always laid out well very clean and organized. Well stocked with everything you can imagine