Shout out too Mr Ethan , was very helpful and professional not only did he help me find what I was looking for but also ended up ringing me up at the cash register keep up the great work ethic!!
I went into the store to purchase a gaming system for the family, found they had none. While I understand being out due to demand I looked online and found most stores are out so you would need to order it online. That's not a huge issue for me but I had my grandkids with me and wanted to set up a family account while I had them...I also looked at the pricing of the games, wow I haven't played games in a while and back then fifty bucks was high... Now it's 80 bucks.... Best buy has improved the staffing and so I had rated them at 1 to 2 stars in the past...
Response from Best Buy
August 24, 2025
Hello, Steve.
hank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/scy23k), Twitter/X (https://bby.me/3h1kfn), or Instagram (https://bby.me/who8on). When you message us, please include Google Review number 34153.
Best,
^Allison
Honestly more employees than any bust buy I have ever been in. However the worst customer service I have ever seen. Store manager needs a lesson in top down customer service. Sad.
Response from Best Buy
August 22, 2025
Hello, Matt,
Thank you for sharing your concerns regarding your experience in Best Buy. I can understand that not having your experience expectations met can be difficult. Please reach out to us on any of our Social Media Profiles below with Review 33389 for support.
Facebook (https://bby.me/w3d5s7), Twitter/X (https://bby.me/q7qdtg), Instagram (https://bby.me/0yytfd)
Sincerely,
^ Tommy
Es una tienda de electrónica y línea blanca muy completa, el personal es muy amable ....