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Frequently Asked Questions About Best Buy Humble
How do I check product availability at the Humble Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Humble Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Humble stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Humble Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3768 reviews)
Nathan P
March 30, 2026
1 out of 5
Workers just standing around not really sure where the professionalism is, seriously need more attention to the floor
Response from Best Buy
March 31, 2026
Hello Nathan,
We can see why you’d be upset if you could not get the help you needed during your visit. Your feedback matters, and we want to make sure it’s fully documented. To connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #136797 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/1sAIPG)
• Twitter/X (https://bby.me/A7di4l)
• Instagram (https://bby.me/2m1kgX)
BuckeyeNation
March 29, 2026
5 out of 5
I was in the market for a new laptop and Kay was more than helpful. He went above and beyond to help me out. I told him because I wasn't going to purchase the laptop today, because my company would be purchasing it, I told him the least I could do is write a good review for him. He deserves to be recognized for his help and willingness to educate me on the right computer.
GYC A
March 26, 2026
5 out of 5
Great service! Curb side pick up is a breeze. Return policy is great after you buy online if you have any issues.
Zack
March 24, 2026
1 out of 5
The guy who claims to be the manager as of 03/24 at this humble tx location there isn't 1% of skills in him for being a manager where he simply couldn't provide me the resolution of an issue related to pick up and delivery where a customer himself requested for alternative and found a resolution, when asked for higher escalation department to get his complain lodged for misbehaving replied and denied having any other escalation member or department available
Imagine best buy just have 1 point of escalation lol
Then eventually i had to skip my important meeting wasted my 30 minutes stop figured out customer service department myself got the issue resolved myself
Woahh kudos and keep it up i will never ever shop from not just this specific location but i will never ever stop at any best buy again