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Frequently Asked Questions About Best Buy Arlington Outlet

How do I check product availability at the Arlington Outlet Best Buy?
How do I check my order status?
My local Arlington Outlet Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Arlington Outlet stores’ holiday hours?

Recent Reviews

4.1
(132 reviews)
Marc W
July 17, 2025
2 out of 5
Selection was not bad person that greeted us was rude and agrumentative.
Response from Best Buy Outlet - ARLINGTON
July 18, 2025
Hello Marc Wurst, Thank you for taking the time out of your day to let us know about your experience. When you walk into a store you should be greeted with a smile and hello! That's what I expect when I go shopping, so I can understand how you feel. I would like to know more about your experience. Could you contact us through social media, at one of the links below and reference Google Review #17116. Provide us with your full name, email address, and telephone number to start. I look forward to hearing from you! Facebook (https://bby.me/c3rj57) Twitter/X (https://bby.me/clkl5k) Instagram (https://bby.me/mf5x69) Google Review #17116 Thanks, ^Ezra
Abraham Q
July 15, 2025
4 out of 5
Great & friendly service.
K. D
July 15, 2025
1 out of 5
I bought a range from them. It said nothing was missing. When the guys loaded it into my truck they just placed a stove in my truck bed without wrapping it in any bubblewrap or placing any protective corners on the stove at all. The also did not include the owner's manual. When I alerted them of this they said they were out of shrinkwrap and the manual was missing. I walked in to speak with the manager and there was a large roll of shrinkwrap on the floor near the door. I asked the manager could I please use it to wrap up my range and she said yes that is what it is for. I then asked her about the missing manual. I showed her the written note in the store notating that the item was not missing anything. She said she could printout a manual for me. SO I walked out to my truck and wrapped the range. I came back into the store and gave her the shrinkwrap and she gave me a printed manual. A few weeks late I got a voicemail from someone named Isabelle or Isan. "Hi, my name is Isan. I'm actually calling from the Best Buy outlet. Um, if you can please give me a call back, thank you." I tried eight times to return the call but the first seven I got kicked out of the system because you have to have a reason to call in to the Best Buy Outlet in Arlington. The person that called me did not leave a reason for me to call her back so I had no reason. And on the last time a gentleman by the name of Hen hung up on me after verifying my account and saying he would get her for me. It is not a good place to do business with at all.
Response from Best Buy Outlet - ARLINGTON
July 15, 2025
Hello, K.DuBose, Thank you for your review. Not being able to speak with someone that called you earlier can be frustrating. We'd like to look into this and see how we can assist. Please send a private message on social media along with your name, phone number, and email. Please mention Google Review 16028. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Sincerely, ^Meghan
Derrick R
July 12, 2025
5 out of 5
They have alot of stuff for great prices, I got a monitor for a good price. Everything comes with the new warranty.