The customer service here was great! They seem to be honest and up front about the damages on the appliances.
It's an outlet bc the receive appliances from Best Buy locations thru may have been damaged during transfer or while in store and can't be sold. So they sell them at a reduced price.
The store was clean, organized, and easy to navigate. If you're not within their delivery zone, they do offer a 3rd party delivery option who also install it for you, which is beneficial.
Great assistance, awesome deals at this outlet store. Highly recommend.