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Best Buy Midway / Lbj
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Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Midway / Lbj
How do I check product availability at the Midway / Lbj Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midway / Lbj Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midway / Lbj stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midway / Lbj Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4538 reviews)
Loren K
January 22, 2025
3 out of 5
Disappointing visit. I think this location is being slowly shut down. They used to be overflowing with merchandise but now it is very thin with lots of open space. Best Buy has opened another 'Outlet' in Arlington and when doing online searches for inventory more seems to be located there than this location...which makes sense as there is not a non-Outlet (full price) Best Buy direct next door, which one would assume hurts their sales.
Belinda
January 19, 2025
1 out of 5
No one answers the darn phone. It’s a painful situation. I got a call from geek squad and they asked I call back. They left no extension. And it’s like being in a. Endless merry-go-round. !!!!!!!!!!!!
Response from Best Buy
January 20, 2025
Hello, Belinda,
Thank you for taking the time to reach out to us here on Google about your recent experience. We understand how important excellent customer service can be to our experience in store, and know we would be reaching out as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64708197
regards,
^Brandon
Jonathan H
January 18, 2025
5 out of 5
That was fast repair
Michael C
January 09, 2025
1 out of 5
These employees pick and choose who to help and or give attitudes too, they should find another job that doesn't require customer service.
Response from Best Buy
January 09, 2025
Hello, Michael,
It can be frustrating when you're waiting for help and can't seen to get any, so I thank you for you review and feedback. If you'd like assistance or want to formally document your experience, please send a private message on social media with your name, phone number, and email. Please mention Google Review 64659375 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Warm Regards,
^Meghan