Frequently Asked Questions About Best Buy Lewisville
How do I check product availability at the Lewisville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lewisville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lewisville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lewisville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4950 reviews)
Daniel B
December 06, 2025
1 out of 5
BEWARE TERRIBLE CAR AUDIO INSTALLATION
Speaker started rattling after installation. No help after 90 day warranty on installation. 99 dollars to “look” at it. Other installers would look for free and guarantee their installation. NEVER AGAIN!
Find a real car audio installation service.
Update! They used one screw to secure the speaker… this teenagers first car level TRASH
Response from Best Buy
December 06, 2025
Hello, Daniel,
Thank you for leaving a review. This is far from the experience we want our customers to have when coming in for a car audio installation.
If you require support on this matter, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/7miwob), Twitter/X (https://bby.me/bryg4o), or Instagram (https://bby.me/5r3efm).
Please mention the phrase “Google review #82765” when reaching out.
Abhilash B
December 05, 2025
1 out of 5
I just returned ninja blender and 2 employees keeshaw and Igor I think. were very rude. I was returning the item that was unopened and unused but they were saying in condescending tone" is it a return? what do you expect. right after Thanksgiving they use it and return it" why do they have return policy if they don't expect customers to return. Employees need proper training. Never buying anything from this store again.
Response from Best Buy
December 05, 2025
Hi there,
Thank you for taking the time to reach out here to share this review. We hate to hear this was your experience, and can definitely understand your feelings. We would like to connect with you on this to ensure your feedback is formally documented.
To get started, please send us a message on Facebook (https://bby.me/ohwcm2), Twitter/X (https://bby.me/wak35g), or Instagram (https://bby.me/hgeboo). Please also include a note stating you are reaching out from a Google review by including this reference number: #82247. We look forward to hearing from you!
MOTHE V
December 04, 2025
5 out of 5
A store for electronic goods
Your M
December 03, 2025
1 out of 5
THE PICK TEAM AND PICK UP TEAM IS SOOOO SLOW EVERYTIME I COME HERE THEY TAKE FOREVER COMPARED TO OTHER LOCATIONS!!!
Response from Best Buy
December 03, 2025
Hello. Thank you for reaching out. If you need any assistance or would like to get your experience documented, please feel free to reach out to us on Facebook (https://bby.me/tqrg44), Twitter/X (https://bby.me/1vxv0v), or Instagram (https://bby.me/qv86ux). Thanks.