Hector E
September 02, 2025
Un poco caro las tecnologías, pero excelente atención y buenas marcas de equipos
Rebecca T
September 01, 2025
Wasted my time and gas to get help. I stood around for 10 minutes waiting for an associate to help me. She couldn’t stop drinking her Pepsi long enough to actually give any sort of suggestions. She did not bother trying to help me find what I was looking for. I will never spend another dime here.
Response from Best Buy
September 02, 2025
Hello,
Being in a store and not receiving excellent customer service from an associate is upsetting. We want to get this experience documented. Please connect with us on social media private links below. Mention review # 38243 along with more details about your interaction.
Facebook (https://bby.me/sbnzez)
Twitter/X (https://bby.me/d81lzc)
Instagram (https://bby.me/iv1pf9)
Here to assist,
^ Jay
Gwendolyn L
August 31, 2025
I asked for a monitor on the display. The store clerk found it and took to the register. I purchased it, got home and realized it was the wrong monitor. I called back to try and make sure they have the other, but instead no one will let me speak to the local store. The supposed local number is a call center, and I was told by customer service that I cannot speak to anyone in the store. If I have an issue to drive all the way back that’s all. I am unclear why there is a phone number to a local location, but customers have to waste time and gas, to fix the errors of the team members and a simple call can’t be transferred. Unacceptable.
Everyone was very pleasant. I have never been in a bestbuy where everyone was pleasant. We were spoken to by everyone in the store asking if we needed help. I highly recommend this store!