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Services Offered
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Frequently Asked Questions About Best Buy Columbia
How do I check product availability at the Columbia Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3049 reviews)
Christopher S
July 12, 2025
5 out of 5
Computer in stock Salesman Robert was very helpful.
Neely J
July 05, 2025
5 out of 5
Elias was at pick-up and he was very professional and helpful! I'm grateful for his EXCELLENT customer service! And I was very happy to get my brand-new laptop.
Afterwards...
Another person who treated me with great service was Ryan. I was able to get the right plan for my membership! 😃
Jesse c
July 03, 2025
5 out of 5
It was best buy
Sammy B
June 29, 2025
5 out of 5
Thank you Chelse for being so kind, patient, and helpful! I just bought an iPhone 14 from this location because my old phone was on its last legs, which caused a lot of difficulty transferring data over to my new phone. Chelse spent a ton of time troubleshooting and ended up figuring out how to get things transferred over. One of Chelse’s coworkers (sorry, I can’t remember his name) was also super helpful when I was looking for a phone initially. He quickly realized I was looking for pretty much the most basic phone possible and helped me quickly find it without trying to sell me bells and whistles. I was nervous about getting a new phone because it always seems to be a headache but these two made the process as smooth as possible. Thank you so much, I had a great experience!