Amazing experience buying a laptop. I was assisted by Eric, he greeted us and answered all our questions. He also gave us more information on the product and sent the product to check out. I was surprised when he came to the checkout to make sure everything went well. Going the extra mile to help his clients. Thank you Eric!
My Geek Squad guy was Awesome, he was African Native , Smart, Professional, Personalable, he explained clearly, I was out less than 30 mins, he was also helping others at the same time. (IM SORRY I FORGOT HIS NAME), but if you go to Bestbuy in Elkridge MD, you will know whom to ask for.
Shafiqullah S
April 14, 2026
I love the composure department!
Do NOT buy a TV with the installation in Best Buy. Save yourself the burden of sketchy installers that cancel last minute and having to call customer service 4-8 times to find no resolution to your issue and be completely ignored and lied to. Worst customer service experience ever.
Response from Best Buy
April 14, 2026
Hey there, Jose,
We understand your concerns surrounding your recent purchase with us. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/CvaPrF), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #141689"