Frequently Asked Questions About Best Buy Columbiana Mall
How do I check product availability at the Columbiana Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbiana Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbiana Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbiana Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3878 reviews)
Ector C
July 15, 2025
5 out of 5
Es una buena tienda de conveniencia, encuentras todo los artículos en un solo lugar
Jonathan N
July 12, 2025
1 out of 5
TERRIBLE customer service. Stood around waiting for a sales associate for 10 minutes and finally flagged someone down. Waited another 15 minutes and flagged him down again, but was told I needed to wait another 15 minutes. I just wanted to buy a camera and not ONE employee could help me. They expect me to wait another hour just for some sales associate to unlock a door to get me a camera? What kind of store treats their customers like this? Best Buy apparently.
Response from Best Buy
July 15, 2025
Hello, Jonathan.
Thanks for sharing your experience with us here on Google. We understand wanting to get the needed help in a timely manner. If you still need some assistance, please feel free to send a private message out to one of our live representatives through one of the social media platforms below. Make sure to include your full name, email address, and phone number. It is also helpful to include your Google Review number, which is 14799.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Cheers,
^ Jason
Iesha M
July 12, 2025
1 out of 5
If you are going here for any phone repairs especially iPhones, DONT. They only know basic info. I recommend an actual Apple Store or ubreak I fix.
Brandon B
July 11, 2025
5 out of 5
Lady by the name of Star helped me out this morning and she is a life saver. I was looking for a specific cord all week and she helped me find what I was looking for.