Frequently Asked Questions About Best Buy Columbiana Mall
How do I check product availability at the Columbiana Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbiana Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbiana Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbiana Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3829 reviews)
Jeff B
April 02, 2025
5 out of 5
Purchased a new Apple Watch and had the best help from Salaa. Highly recommend
Tim R
April 02, 2025
3 out of 5
Only went because walmart didn't have an adapter for tv optimal to digital audio input for my Bose surround system. Got there and took a few trying to find it after associate told me the area to look in. I then checked out and back out the door.
Just the way I like get in and out fast. I miss Radio Shack having stores all over in strip malls not just in town. At least Best Buy had it but had to go into lexington. I avoid going into the town of lexington anytime that I can. They are knowledgeable and helpful so that's better than walmart how ever their prices are high. Helpfulness got another star but price took it back away so only three stars. Over all happy I got the item but could've ordered online for way less with a optimal cord and the adapter paid almost $60. Ridiculous prices. If walmart had it in stocks would've been less than $25 and even less ordered online.
Response from Best Buy
April 02, 2025
Hello,
Thanks for sharing your feedback with us. I am glad to hear that you were able to find the adapter that you needed quickly, though I understand it not being at the price you were hoping for, isn't ideal. I'd be happy to have our corporate team look into this and ensure that your feedback is fully documented with us.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the Customer Service Pin Number from your purchase receipt. Please also refer to your "Google review 64996805" in your message.
Sincerely,
^Melissa
Mike C
March 27, 2025
5 out of 5
Best location in Columbia!
Reginald S
March 26, 2025
2 out of 5
I asked two associates for assistance and both brushed me off.
Response from Best Buy
March 27, 2025
Good Morning, Reginald.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64972895" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey