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4.0
(1759 reviews)
Samurai (
August 05, 2025
1 out of 5
To whom it may concern, I’m writing to share a very disappointing experience I had at a Best Buy Outlet location. During my recent visit, an employee appeared to follow me and my companion throughout the store. Every time we turned a corner, he seemed to be right behind us, watching us closely. This behavior made us feel extremely uncomfortable and unwelcome. Eventually, I confronted the associate and asked him directly about his actions. He denied following us and claimed he had just returned from lunch — despite the fact that I had seen him shadowing us throughout the store. I told him honestly that his behavior had ruined my shopping experience and made me feel unfairly judged based on appearance rather than actions. Everyone deserves to shop without being profiled or made to feel like they’re doing something wrong simply for being there. I hope Best Buy will take this seriously and provide additional training to ensure all customers are treated with respect and dignity. Thank you for your time.
Response from Best Buy Outlet – Ocoee
August 05, 2025
Hello, Samurai, Thank you for sharing your feedback regarding your experience during your visit to one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well to share my experience. I’d like to get this reviewed further for you. First, we will need more details from you. Please message us through our social media channels on Instagram (https://bby.me/k285i6), X/Twitter (https://bby.me/chzrta) or Facebook (https://bby.me/1m19dm) with the full details of your experience. Also add Google Review 24940. We look forward to hearing from you. Sincerely, ^Deysha
Rosetta B
August 03, 2025
5 out of 5
Wish I would’ve known about this place sooner about a dryer for half the price that it was at Best Buy works perfectly. Customer service was great. It’s kinda hard to find people at first but when you did, they really helped you out was able to buy a dryer that I liked in less than 30 minutes.
Pa
August 03, 2025
4 out of 5
Muita geladeira Máquina de lavar roupa Eletrodomésticos grandes
Moonride C
July 31, 2025
5 out of 5
There is big heart guy name is Henrique he helped me a lot and I appreciate him . His manager should promoted him.

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