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Best Buy Houston Outlet
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Recent Reviews
3.8(1259 reviews)
Mia W
May 29, 2026
1 out of 5
This is the WORST company I have ever tried to work with. They delivered our microwave and forgot the installation kit 4 weeks ago. they scheduled the installation 4 times on which I had to take off work. AND-NEVER SHOWED!!! We were promised by Josh the geek squad manager and Samir at Best Buy Outlet that this would
be taken care of today, and they just told me we weren’t even on the schedule. NO Respect for peoples time. Done with Best Buy on the way to Lowe’s.
Response from Best Buy Outlet – Houston
May 29, 2026
Hello, Mia,
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience with getting your microwave installed. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #158794" for reference. You can find us here:
Twitter(X):
https://bby.me/uxZuHW
Facebook:
https://bby.me/HMEwhG
Instagram:
https://bby.me/9KiqZJ
Michael L
May 29, 2026
5 out of 5
This is the place to save money. Must of the appliances and electronics are still new . Just got a $2000 75 inch for 800. Make sure to check the computer and small electronics section. You can check online for items . But go in-person if you can
Josh M
May 28, 2026
1 out of 5
Product lost and no clue on refund, thebestbuy staffon phone say to go in person to store. Avoid.
Update; they found the item, and are now trying to set up delivery. Terrible experience, no communication between these separate "vendors".
Response from Best Buy Outlet – Houston
May 28, 2026
Hey there, Josh,
We understand your frustrations surrounding your recent attempt to call in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/DIATGq), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:##158378"
J H
May 25, 2026
5 out of 5
Great items. Good prices