If you're looking for a deal on electronics, this is the place. I found an open box tv worth $300 for only $90. No customer service anywhere to be found, so slightly frustrating. But the deals are there, you just got to look.
Great service and a huge selection
Item didn't not arrive on date best buy said it would, can't speak to a person over the phone only a useless AI bot, had to go to the store in person to find out item had not arrived on time and no one could say when it would get there?! What a waste of time. I requested to cancel order and get refund.
Response from Best Buy Outlet – Houston
April 28, 2026
Hello,
Having concerns with order delays can be difficult. We can understand that not being made aware of these delays and not getting updates can be a concerning experience. Please reach out to us on any of our social media profiles below with Review 146759 for us to review any possible support options with you.
Facebook (https://bby.me/L11Hed)
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Want to please my gratitude upon my experience shopping here, I had a great experience thanks to Valeria excellent customer service she was friendly, well communicated ,and as to willing to help not just me but others with care and patience meeting my expectation how worker should treat there customer making everyone feel welcomed and valued, and you can tell she takes pride in her work, Upon her well personality her positive attitude and dedication truly stand out.