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3.8
(1232 reviews)
Nicholas S
March 31, 2026
1 out of 5
Sent wrong TV. Worst run Best Buy I've visited.
Response from Best Buy Outlet – Houston
March 31, 2026
Hello Nicholas, Thank you for your review. It's understandably challenging when the wrong item arrives. This certainly isn't the experience we'd want for any of our customers. To formally document your feedback, or for help with any questions or concerns, feel free to reach out to us on Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport. Be sure to mention your Google review 137020.
Edgar S
March 30, 2026
4 out of 5
There is a lot of appliences in ok condition. But a lot of them are not priced, you have to ask the associates for price check.
Michelle
March 24, 2026
1 out of 5
Just walked out because the lack of customer service. Only one man helped but he was busy. A lot of workers but none helping. Just standing talking among themselves.
Response from Best Buy Outlet – Houston
March 24, 2026
Hello Michelle, Thank you for taking the time to leave your review. We're sorry to hear your service experience hasn't been the greatest. We'd love the opportunity to look into this further to see what we can do to help. For support, please reach out to us in a private message or DM on https://bby.me/0b1QBB, Instagram: https://bby.me/5wk2Il, or Twitter/X: https://bby.me/boDdBB, and be sure to mention your Google review 134290 were here to help!
Seth B
March 22, 2026
2 out of 5
Bought a dryer and it didn’t work.
Response from Best Buy Outlet – Houston
March 22, 2026
Hello, Seth, Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into this to document any feedback you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 133566 Facebook (https://bby.me/SbYngJ) Twitter/X (https://bby.me/JO8aLT) Instagram (https://bby.me/vFU78g) We look forward to assisting you there.

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