Clean store with high-quality products that are well laid out. Friendly and knowledgeable staff.
My order was ready quickly. Ordered and open box item, a chromebook for under $75. I have 3 stars because the touchpad did not work and I Had to purchase an additional wireless mouse.
Response from Best Buy Outlet – Eden Prairie
August 12, 2025
Hello.
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Best,
^Allison
Hunter K. should have a raise. Our country is in dire need of a customer service renaissance. Hunter was very helpful, amiable, and knowledgeable in helping me select the right sound bar for our TV room. We'll definitely be back.
Had a great return experience with Aiden. He was more than helpful and kind. Bests Buy has the best customer service, product protection plans, and again I really can't thank Aiden enough for the professionalism, and patience.