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Recent Reviews

4.0
(2064 reviews)
Wael M
March 02, 2026
1 out of 5
I bought a fridge and an oven and they delivered me other ones! I’m calling them since 3 weeks to fix the fridge and take the old one that I paid for and no response! They keep transferring me and hold me for hours every time I asked to talk to a manager! Do not waste your time and money on this specific store. Worst customer service ever!!!
Response from Best Buy Outlet
March 02, 2026
Hey there, Wael, We understand your frustrations surrounding your experience with your appliance delivery, and the lack of assistance you have received since. We would love to hear more about this and look into this further. Please send us a private message on Facebook (https://bby.me/8npar9), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: ##124840".
Paul D
February 28, 2026
1 out of 5
I just went there today to pick up an order, and it's closed because of some sprinkler issue?? while I was waiting in the parking lot, several other people also tried to go and could not. no indication of when it might reopen, and Google Maps isn't accepting my edit that it's temporarily closed. don't waste your time!
KnightWho S
February 27, 2026
5 out of 5
The selection was diverse. The staff was super helpful. Brook was especially bubbly and helped figure out if what parts are missing from the open box if you were even getting a good deal. She checked in but didn't hover.
Melissa C
February 25, 2026
5 out of 5
I went in looking for a new laptop for my daughter. The service was awesome! Jeremy spent an hour and half with me picking out the right one. He was so knowledgeable and patient. Best service at Best Buy! I didnt want to go to the one by my house in Woodbridge because their service is horrible. My daughter loves the laptop! I cant thank Jeremy enough for his help. Thank you Jeremy!

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