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Recent Reviews
4.0(1945 reviews)
Amanda W
December 19, 2024
3 out of 5
We bought a $600 TV and the gentleman helping us was a great help. We got home and very carefully set it up. After 3 days off watching it We noticed a small opaque white line across the top of screen. We now have to drive an hour and a half to either replace or return a TV we were very much hoping to have for Christmas day. Based on my experience taking it back I will update my review. I'm sure best buy will make this good and take these factors into consideration, along with the time of year it is.
Response from Best Buy Outlet
December 20, 2024
Hi, Amanda,
We appreciate you sharing your review. Having an issue with the display of your new TV is not how we hope for your experience to go. We would like to follow up with you and hear about how your experience with the store went and to provide further support if necessary.
Please connect with a member of our team here at Corporate through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64583288" in your message. Thanks!
Regards,
^April
Jeff G
December 17, 2024
2 out of 5
Like the store, like the products...but I was tricked on applying for their financing with a 10% discount on your purchase. The salesman said nothing about there are 2 options that might be presented to you we have. One free and the other at 59.00 annually. That's the Gold Card lol. With an 800 score average and no debt I thought I would be accepted easily. Nope, the Gold Card only and I declined it on the spot. Still got a notification stating lack of credit lol and a 29 point score drop. This is negligence we believe. I used my Master Card and as usual paid it off before the 1st due date. 1300.00. Just upsetting that I the consumer wasn't given the the nuts and bolts on what their finance exactly offers and possible outcomes. It is wrong. 😖
Thomas D
December 04, 2024
3 out of 5
A lot of banged up items at prices sometimes higher than competitors. There is an occasional good deal. Happy with the microwave.
Response from Best Buy Outlet
December 04, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for, and it will be in good condition. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64514740".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Tiwaah O
December 01, 2024
4 out of 5
Mostly refrigerator and washing machine and stove