Kirenia S
September 09, 2026
Compared with store prices is not much of a difference. Majority of the appliances had been used and have funny smell as well. I have always purchased at Best Buy open box locations. Honestly is loosing some quality when comparing from previous stores that have closed down already near Towson, MD.
Pictures and video say what needs to be said. Selling me a perfect item that then shows up and can't be used. Shaking my head. Return and refund hasn't been easy either. Best buy corporate can't handle the open box aspect of it.
Response from Best Buy Outlet
August 27, 2026
Hello,
We're sorry to hear you're having issues with your recent purchase. We understand how frustrating that can be and would like to learn more about your experience.
Please contact us through a private social media message and reference Review #212844.
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Good, friendly people at the Geek Squad counter.