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4.0
(2093 reviews)
Steve G
August 27, 2026
1 out of 5
Pictures and video say what needs to be said. Selling me a perfect item that then shows up and can't be used. Shaking my head. Return and refund hasn't been easy either. Best buy corporate can't handle the open box aspect of it.
Response from Best Buy Outlet
August 27, 2026
Hello, We're sorry to hear you're having issues with your recent purchase. We understand how frustrating that can be and would like to learn more about your experience. Please contact us through a private social media message and reference Review #212844. Facebook (https://bby.me/6ouQ3p) Twitter/X (https://bby.me/KnEHIw) Instagram (https://bby.me/VduCsR)
Tom B
August 24, 2026
4 out of 5
Good, friendly people at the Geek Squad counter.
Conehead C
July 20, 2026
1 out of 5
Bored
kortan k
July 19, 2026
1 out of 5
They didn’t take the screen damaged tv back!
Response from Best Buy Outlet
July 19, 2026
Kortan, Discovering that screen is damaged on your new TV is never ideal and we can understand how frustrating this can be. We'd be happy to take a look into this further and offer any support that we can. To do so, please send a private message via Facebook (https://bby.me/APzYq7), Twitter/X (https://bby.me/wjzcHh), or Instagram (https://bby.me/aK9JIa) and reference "Google Review 190238".

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