Best Buy Melrose Park Outlet

This outlet does not have to adhere to the same pricing rules as a normal best buy. I bought a massage chair which was marked down due to being an open box/floor model and it came with no instructions or information. After taking it home and looking online, the same chair and model was being sold Brand New in standard Best Buy store locations for less than half of the price the Outlet store sold it to me for. Purchased Used for $1700, being sold brand new for $799 on the same day. When trying to discuss this with the manager William, he said the price is the price and there was nothing that could be done to adjust after the purchase was made. He tried to pretend that the sale price of $800 is not in his system until I made him look it up on the computer, which he still tried to convince me that it was not the actual price. I ended up returning it at this location in order to buy it new elsewhere. Please look up all items before buying because best practice and price is not present here and customer service in discussing these issues is not present.

Muy bueno

Get appliances at a great price. They have a huge selection. They will load the appliance on your truck and off you go.

Do not buy products from the outlet! You are better off going to an actual store. The item was delivered defective. The return process is ridiculous and very sketchy. They picked up the defective item and didn’t return my full monies. The agents are foreigners that process the returns, and they don’t speak even understandable English. They have you on hold for very long periods of time. Will never shop here again!!!!! They reach out just now and ask to me reply on social media, which I do not have an account!!! Why would a store rep reach out and ask you to go to another platform and respond, when my review was wrote on this one? CRAZY! SHAME ON YOU BEST BUY OUTLET!!! I will be filing a complaint with the BBB about your fraudulent business practices!!!!