Best Buy Beavercreek

Horrible horrible service Made purchase 7/24 that required a pin. I was told to use the pin on my receipt to which I attempted and it was invalid. After multiple calls and return to the store I was referred to call corp to help. 5/6 managers running around the store and no one not one could find a solution or call corp and maybe expedite so I am not on hold for now 34 mins and counting!!!!! It was a small purchase and I have made numerous large ones but This is my last here. I'd rather deal with Walmart if I'm gonna be treated like this

I don’t quite understand why there were 7 registers but only 1 was getting used at check out. I don’t usually leave reviews, but after multiple visits, I feel like something needs to be said about how this store is operating, specifically at the front registers. Every time I come in, there is only one person working the front. Just one. No matter how long the line is or how many people are waiting. It’s frustrating as a customer to see someone working so hard and clearly overwhelmed while no one else steps in to help. It creates long waits and unnecessary stress for everyone. The young woman running the register is incredibly kind and patient, even when she’s clearly being stretched far too thin. She greets everyone, handles transactions quickly, and keeps a positive attitude under pressure but it’s honestly not fair to her. She deserves better support, and so do the customers. Management needs to do better. No one should have to carry the weight of an entire front end by themselves not regularly. If this is how the store is being run behind the scenes, it reflects poorly on the whole experience. I hope someone takes this seriously, because hardworking employees like her shouldn’t be left alone to clean up the mess.

Quick, flawless service.

Great price! Very helpful staff!