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Frequently Asked Questions About Best Buy Concord Mills

How do I check product availability at the Concord Mills Best Buy?
How do I check my order status?
My local Concord Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Concord Mills stores’ holiday hours?

Recent Reviews

4.1
(4225 reviews)
Sharyn D
September 27, 2025
5 out of 5
I had a new car radio installed,(bought the radio there also). Kenny, the technician at the Geek Squad was absolutely the best . Props to him for his knowledge, timely updates and great personality.
Sid
September 26, 2025
5 out of 5
Xavier is the greatest Best Buy employee I’ve ever encountered. I’ve been to this best buy a few times, and every time I pray I see Xavier. Xavier is a miracle of customer service, so helpful, so knowledgeable, and he never fails to give the best advice on products. I’ve never encountered someone who knows more about phones than Xavier. He should be training everyone, he is the gold standard. I hate retail, but I come to this best buy because I know he’s there and helpful. I don’t order online because I know Xavier is worth the drive to Best Buy.
Ernest C
September 26, 2025
5 out of 5
Great service and a great deal on a new laptop🙂
Erika H
September 24, 2025
5 out of 5
Hayden was so sweet. She was very helpful with our purchase!

About Best Buy Concord Mills

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