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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(2380 reviews)
Mehmet O
June 29, 2026
5 out of 5
When I was there, I was confused about a product, and Asif took care of me very well. He has a great work ethic and great product knowledge, and he is also polite. If you're gonna to make some high-end purchases, I highly recommend him.
Shawn A
June 29, 2026
1 out of 5
Everyone could of worked together to make my transaction smoother.
Response from Best Buy
June 29, 2026
Thanks for sharing this review. We're concerned to hear the transaction didn't go as smooth as expected. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/ZT9YKQ), Twitter/X (https://bby.me/e7wFkD), or Instagram (https://bby.me/MX56Km). Please include the Google Review reference number #179929 when reaching out.
RICAUTE C
June 23, 2026
5 out of 5
Friendly staff, great location and plenty parking 👍
J M
June 22, 2026
1 out of 5
Waited in line to get pokemon for my kid, actually stayed the night unlike the majority of people. Ended up being 8th in line. Asked very specifically for one of every item but was not given any of the premium items like the mini tins or the ascended heroes box, yet individuals after me got those items. I feel wronged here and felt that the items went to the scalpers that didn’t even commit to staying there. It’s just ghost chairs as per usual. What a terrible experience :(

About Best Buy Springfield

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