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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(2354 reviews)
Paul D
April 28, 2026
1 out of 5
This store keeps letting people leave ghost chairs outside for pokemon drops. As I post this one masked man is watching over a dozen chairs to try and fight people who actually wait in line. They need to do something about this.
Response from Best Buy
April 28, 2026
Hello, Thank you for the review. We understand your frustration with ghost chairs. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 146717
Brendan M
April 24, 2026
1 out of 5
How is this place still in business
Response from Best Buy
April 24, 2026
Hello, thank you for reaching out to us here. Can you please reach out to us on Facebook (https://bby.me/h5Bpd3), Twitter/X (https://bby.me/jFsRXH), or Instagram (https://bby.me/4daClA) with more information about your experience? Please begin your message with "This is regarding my Google Review #145635".
Jaycee C
April 22, 2026
1 out of 5
Who ya gonna call...? ORDERED: Denon factory refurbished RECEIVED: Something I won't dare keep in my house let alone plug in. Love the coffee or soda spilled in the box too.
Response from Best Buy
April 22, 2026
Hello, Jaycee, Thanks for taking the time to write a review. It can be disappointing when you order a refurbished unit and you aren't happy with what arrives. If you'd like assistance or want to formally document your review, please reach out to our team on social media. Please mention Google Review 144854 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Dee P
April 19, 2026
5 out of 5
The Geek Squad gets 5* I had an issue with Norton Antivirus and accessing the Windows store on my laptop. After a frustrating week of talking to "technicians" from Norton, Windows, and Lenovo(who made me pay them $200 just to tell me to reimage my computer, I finally pulled up to Best Buy where the Geek Squad fixed both issues in less time and costing less money than I paid the company that manufactured the laptop. I definitely recommend using them.

About Best Buy Springfield

bestbuy.com