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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(2225 reviews)
Miguel B
May 28, 2025
5 out of 5
Fué mi primera vez comprando en best buy Perro me atendieron muy bien le agradezco a Roberto por ayudarme a reglar mi teléfono roto
Brandon P
May 24, 2025
5 out of 5
Love this best buy The employees are awesome and the manager is dope No problems whatsoever with them and they're always willing to help find whatever you need 100% recommend I know it's a big business but they make it feel small
Nicole K
May 23, 2025
1 out of 5
I had a tough time figuring out if Best Buy accepts old microwaves for recycling. You cannot contact a human being at a store via phone or chat; you get AI or a call center. Their recycling page says they accept appliances, list six that they do and dozens they do not. Microwaves weren't on the "do not accept" list, so I figured I'd be okay. WRONG. Please update your e-waste recycling list to say you do not accept microwaves so people won't waste time and gas going in to the store. I had high hopes of dropping off my broken one and buying a new one on my way out, but the majority of microwaves were new in their boxes without display models. I gave up, went home with my broken microwave and bought a new one via the website. This isn't a knock on the employees or the store itself; the guy who rejected me and my old microwave was very polite. It's obvious they don't have control over the website or the lack of human beings to speak with online/over the phone. Still an annoying experience and complete waste of time. I hope someone else sees this and I save them the hassle.
Michael D
May 15, 2025
5 out of 5
Mr. Ohm, Sales Associate extraordinaire, helped a brother out today by providing me just what I needed: a replacement Desktop. Dude, I'm writing this Review on your behalf using this bad boy, and I couldn't be more pleased! Very easy to set up my HP All-I-One! You Be Da' Man! Many thanks, my friend.

About Best Buy Springfield

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