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Frequently Asked Questions About Best Buy Springfield

How do I check product availability at the Springfield Best Buy?
How do I check my order status?
My local Springfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Springfield stores’ holiday hours?

Recent Reviews

3.9
(2235 reviews)
Steve H
June 26, 2025
3 out of 5
Getting more and more disappointed in not being able to find someone to help me.
Neal V
June 21, 2025
1 out of 5
I would rather get a root canal than have to deal with a Best Buy ever again. Something as simple as a battery replacement in my phone has turned into a most painstaking experience. The people at the store are pleasant to deal with, but Best Buy’s business practices make it nearly impossible to communicate with the store through either the telephone or on online. Following my most recent experience, I will never step foot in a Best Buy again.
Angel M
June 20, 2025
5 out of 5
TK helped me to find the pixel 9a today. Although it wasn't in stock she kindly referred me to Bailey's crossroads location. She was so nice and helpful! Thank you TK! (She helped over the phone!) She knows how to help people!
Matt E
June 11, 2025
2 out of 5
Despite busy, a lot of people looking for help and no help to be found.

About Best Buy Springfield

bestbuy.com