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Best Buy Brookfield Outlet
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Recent Reviews
3.7(141 reviews)
Dj S
April 20, 2026
1 out of 5
Impossible to reach this store with the AI assistant. Disgusting customer service. Do better. And don’t choose Best Buy.
Response from Best Buy Outlet - Brookfield
April 21, 2026
We understand the frustration when unable to get the support you were looking for. While we have not offered direct calling to our stores for several years, our support teams are happy to assist.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/2nEXpk), Twitter/X (https://bby.me/GBMdbe), or Instagram (https://bby.me/Bq8HCA), and mention your Google review, 144294.
Mob B
April 20, 2026
3 out of 5
Ok
T J
March 11, 2026
3 out of 5
There were mostly appliances and televisions that look to cost close to the cost in the regular Best Buy Stores. I am not sure of the purpose of the store 😕 🤔
Response from Best Buy Outlet - Brookfield
March 11, 2026
Hello, T,
Thank you for taking the time to share your experience during your visit to one of our stores. We try to provide a variety of shopping options for our customers. Let’s get this reviewed for you.
In order to assist you, please send us all the details through our social media channels on Instagram (https://bby.me/Hjt9Uy), X/Twitter (https://bby.me/AJJSQu), or Facebook (https://bby.me/hDGWbB). Please send a message with the full details of your situation. Also add Google Review 128100. We look forward to hearing from you.
Shivakumar H
February 13, 2026
5 out of 5
Very big outlet store. The store is very well maintained. I went to pick up my online order. My interaction with the one of young lady at store wasn’t started with good intentions. She started asking questions after questions. She went inside the store to pick my item and started talking nicely. She handed over my laptop without checking the 🪪 ID. That was a shocker for me. She gave me the return information. Still I am giving 5 🌟 for the overall experience.