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Frequently Asked Questions About Best Buy Appleton
How do I check product availability at the Appleton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Appleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Appleton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Appleton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2651 reviews)
Cameron H
July 05, 2026
5 out of 5
Great store. Employees were very friendly and knowledgeable. 10/10 would go here again.
tom n
July 02, 2026
1 out of 5
Was going to buy a 500$ product but the only free worker refused to help me. Absolutely horrible service that guy should be fired.
Response from Best Buy
July 02, 2026
Hey there, Tom,
We understand your frustrations surrounding your recent visit. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/iQeyPF), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review:#181546
Carolann W
July 01, 2026
5 out of 5
My husband and I went in to Best Buy to purchase a dishwasher. The appliance rep was very helpful and knowledgeable!
Steven B
June 24, 2026
5 out of 5
CUSTOMER SERVICE DONE RIGHT!
A huge thank you to Jonah and Cody at Best Buy for going above and beyond to help us! They took the time to make sure we were able to pick up our item from another store and made the entire process smooth and stress-free.
What impressed us most was how genuinely they cared about helping us. They were professional, friendly, and treated us like valued customers every step of the way. Outstanding customer service like this is hard to find and truly appreciated.
Thank you Jonah and Cody, for making our experience such a positive one. Best Buy is fortunate to have employees like you!