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Frequently Asked Questions About Best Buy Appleton
How do I check product availability at the Appleton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Appleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Appleton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Appleton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2483 reviews)
Ethan R
March 23, 2025
4 out of 5
Very firefly just didn't have the product I wanted
Tim H
March 20, 2025
1 out of 5
On three different occasions I have pre ordered something from best buy, 2 times I never got the item, this last time didn't get the pre order bonus that was supposed to come with it, despite being the first person when they opened the store. Then the employee lied and said it would be shipped to me, despite not having my address, the other 2 they canceled a week after it released, so it sold out every where else. What's the point of giving you my money ahead of time, if it means absolutely nothing in means of guaranteeing the object I purchased.
Response from Best Buy
March 20, 2025
Hello,
Thanks for sharing your feedback with me. Pre-ordering items can be exciting being the first to get the new item and sometimes for the extra items that come with it. I understand not receiving the bonus items or your pre-ordered item when expected, isn't ideal. I'd be happy to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and order number. Please also refer to your "Google review 64949819" in your message.
Sincerely,
^Melissa
Bernie K
March 17, 2025
4 out of 5
Good store
Shirley N
March 13, 2025
1 out of 5
Our tv bought on 2/22/25 was to be delivered 2/27. They canceled. Rescheduled for today 3/13. Still nothing. They nevered called for a delivery time. This is so unexceptable. We have called and have texted. We are getting no where. So so frustrating.
Response from Best Buy
March 13, 2025
Hi, Shirley,
Thank you for sharing your experience. I understand how challenging it is when appointments don't go as planned. Our goal is to ensure that every customer interaction is a positive experience, and we recognize that timeliness and clear communication are essential in achieving this.
To formally document your concerns and provide any additional assistance you may need, please reach out to us on Facebook at facebook.com/BestBuy, Instagram at instagram.com/bestbuy, or Twitter at twitter.com/BestBuySupport. In your private message or DM, please include your full name, phone number, and email address. Be sure to mention your Google review 64922214.
Kind regards,
^Pre