Aubrey H
November 15, 2024
Just went to replace a phone at geek squad and stopped by to look at computers. My friend and I started playing Minecraft and the customer service from Max was amazing. He even got us chairs to make sure we were comfortable. At just 16 we can tell that he’s going places. MAX FOR PRESIDENT 2028
I called Best Buy - Appleton regarding the free 3 month YouTube Premium they had offer when I purchased some things. They answered, however they ended the call on me when they couldn't give me an answer of how to apply it to my account.
Response from Best Buy
November 14, 2024
Hi, Pakou!
Thanks for sharing your experience, although I hate to hear you've run into issues activating this YouTube offer. I know it's important to receive the support you need with this kind of promotion, and I'm happy to assist.
You should have received an email with a redemption code and activation instructions for this offer, so please check you email inbox, spam/junk, and promotional folders just in case. You can read more here: https://www.bestbuy.com/site/conditional-offers/youtube-premium-offer/pcmcat1626886006156.c?id=pcmcat1626886006156.
If you still need support, you can contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64427252” and share your full name, email, and phone number. You will be connected with a live agent within hours of operation.
Thank you,
^Allison
I recently visited the Best Buy in Appleton, WI, and had the pleasure of being assisted by Kyle Watts. While I often find the staff at Best Buy helpful, Kyle stood out for his genuine approach and willingness to go the extra mile. From the moment I walked in, he was attentive, friendly, and eager to make sure I found exactly what I was looking for. He listened carefully to my questions and gave clear, knowledgeable advice that made my shopping experience smooth and enjoyable. If you’re heading to Best Buy in Appleton, look for Kyle—you’ll be in great hands!