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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4921 reviews)
Linda S
February 21, 2025
1 out of 5
TERRIBLE BEST BUY EXTENDED WARRANTY FOR 65" Samsung QN65S95D OLED 4K TV ! ! ! !
We paid over $2755 for TV (on sale) plus over $635 for the Best Buy warranty. When we got the TV completely assembled, the last piece that holds the cable on the back in place was defective. It seemed like a simple issue but Best Buy will only replace the remote, the box, and maybe one other item. Otherwise, you have to completely disassemble the TV, drive to the store, and return it for a new TV (which could have the same defective part). You would then have to drive home and reassemble the TV which takes quite some time. Best Buy suggested we buy the part from Samsung (after paying so much for their warranty) but Samsung doesn't sell the part. So now we have spent $3000+ for an expensive TV that has tape on the back of it to hold the cord in place as required. This was our 7th Samsung TV - I don't think there will be an 8th nor any further purchases from Best Buy !
Shameful ! ! !
Response from Best Buy
February 22, 2025
Hi, Linda,
Thank you for sharing the details of what you've experienced with your TV purchase. Discovering that a piece that needed to be replaced was not available to order from Best Buy or Samsung can be disheartening. Please know that this is not something that we would want our customers to go through when assembling a TV in their home. We would like to get additional information from you so that we can look into this further. To do so, please send a private message that includes your full name, phone number, email address, and receipt information using one of the links I've listed below.
Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy)
When reaching out, be sure to mention that you are responding to Google Review 64839876.
Sincerely,
^Tina
Datra W
February 20, 2025
1 out of 5
One word HORRIBLE! If I could rate 0 stars I would. I was tv shopping for my house and had some different options in mind. A gentlemen was nice enough to assist so the 1 star is for him. I was comparing the different brand TVs and what would be a best fit. The gentlemen that was assisting me stepped away to his computer and another associate walked by. The associate asked had someone assisted me and I kindly stated yes I have been helped thank you for asking. The associate proceeded to say, “well I didn’t want to help you anyways.” Not only was that rude but extremely disrespectful! and even though I was visibly upset, I nicely left and took my money and business somewhere else.
Response from Best Buy
February 20, 2025
Hello, Datra,
We really appreciate you taking the time to leave a review about your recent visit to one of our store locations. Getting the right assistance is key when looking for a new TV, so we can understand being upset by the second sales associate. We want all of our customers to feel welcomed and assisted to their liking when coming in to shop. We'd like to hear more and offer assistance if possible. Please send a private message on social media with your name, phone number, and email. Kindly include Google Review 64835526 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Sincerely,
^Meghan
Maria E
February 19, 2025
5 out of 5
I always find what I need 😌 💯
DigitalDevilSin
February 17, 2025
3 out of 5
It's the only one we got take it or leave it