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Best Buy Greenville
Services Offered
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Frequently Asked Questions About Best Buy Greenville
How do I check product availability at the Greenville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Greenville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Greenville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Greenville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5024 reviews)
Dan K
August 26, 2025
5 out of 5
My daughter needed a small refrigerator for her dorm room. I stopped in on a busy Saturday afternoon, and after waiting a few minutes for some help, one of the Dyson representatives jumped in to help me, despite being outside her realm of responsibility. Within a couple minutes, we located exactly what I was looking for and she found an associate to help process the transaction, and within 10 minutes total I was on my way. Great team work all around.
Isabella V
August 17, 2025
5 out of 5
That one girl ray she very sweet takes her time helping you find what you need and answering your questions . she really made my day
Candace M
August 14, 2025
4 out of 5
Great associates. Very helpful
Allie C
August 13, 2025
1 out of 5
Super disappointed in the service provided at Best Buy Greenville. Just when they were starting to win us over, I ordered an open box iMac and it didn’t include everything it promised to. I went into the store and they were unwilling to make it right. So much for in person service at a brick ‘n mortar. Back to shopping online with a different company that actually cares about their customers.
Oh yeah, keep your Best Buy membership too. Do the research, it’s a total waste of money and if you look at the fine print; it’s not nearly as good of a deal as they sell you.
Do better, Best Buy. Big miss here.
Response from Best Buy
August 13, 2025
Hello,
Thanks for sharing your feedback with us. Buying open-box items can be a great way to save some money, though I can understand finding that it was missing items that were to be included, wouldn't be a welcome experience.
Our stores should be ensuring that all open-box items are thoroughly inspected to ensure that the condition is properly noted, to help prevent any disappointment. I'd like to have our corporate team review this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/ak9wkg), Twitter/X (https://bby.me/z2zbn3), or Instagram (https://bby.me/0gi66b), and include a mention of your "Google review #28830" in your message.
Sincerely,
^ Melissa