Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2713 reviews)
David a
September 01, 2025
5 out of 5
Great services & prices.
John P
September 01, 2025
5 out of 5
직원들의 친절함에 깊은 감동을 받았습니다
물건의 리턴과 픽업 모두 간결하고 빠르게 대응하는 베스트바이 직원들 감사했습니다
앞으로는 더욱 더 이용하겠습니다
Erkhem-Erdene
August 30, 2025
1 out of 5
There was this employee trying to push deals on me even if I refused politely. The shipping did not indeed take a day. Came 4 days later.
Response from Best Buy
August 31, 2025
Good Morning, Erkhem,
Thank you for sharing this feedback with us. Best Buy strives to provide a friendly and welcoming shopping experience, where you are easily and quickly able to get your items. So, we certainly understand how you are feeling after your recent visit did not match this. We would love to connect with you and look further into this together. Please feel free to reach out to our team by sending us a private message via social media.
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