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Frequently Asked Questions About Best Buy Fairlakes
How do I check product availability at the Fairlakes Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fairlakes Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fairlakes stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fairlakes Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2642 reviews)
Juan I
May 23, 2025
1 out of 5
Rowan & company need to do better. 2 hours to pick up two small items is not acceptable.
Kat M
May 21, 2025
5 out of 5
Great service on multiple occasions. Highly recommend this location!
Andrew N
May 19, 2025
2 out of 5
Just walked in and asked an associate for help with purchasing a PC. They told me they don’t really know anything about PC’s and couldn’t help so I said ok fair enough, not everyone is into PC’s so I asked who could help me. They replied with no one here knows.
Very confused. I went to leave and the manager caught me on the way out and said they’d help me. The store’s got to keep it together for customers asking for the most basic help. At that point I hadn’t raised specific questions.
Mama L
May 13, 2025
5 out of 5
I hardly shop at Best Buy and needed a camera and other accessories that they carried in store.
Rowan helped me out and I was so impressed with his efficiency and how knowledgeable he was with everything. He made the experience painless and enjoyable.
He asked other associates to grab what I needed while there- I didn’t have to walk the floor. And he set-up an in store pickup at another location, because they didn’t have what I needed in stock, which I was able to pickup within 25 minutes.
If you ever need to pick up anything in person from a Best Buy store, I would recommend going to the Fairlakes location and looking for Rowan to take care of you.
Thank you