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Best Buy Dayton Mall
Services Offered
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Frequently Asked Questions About Best Buy Dayton Mall
How do I check product availability at the Dayton Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Dayton Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Dayton Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Dayton Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4398 reviews)
Rebecca H
September 18, 2025
3 out of 5
The Geek Squad is too costly. I needed one simple file removed they wanted $200. Can't imagine what they would charge for "real" work.
Response from Best Buy
September 18, 2025
Hi, Rebecca,
Geek Squad has many in-store services. Some featured services can be found https://bby.me/q4xllp. Discovering that something that you would think would be simple cost more than anticipated can be a let-down. We'd be happy to take a look and offer any support that we can. To do so, please send a private message that includes the phrase "Google Review 44971" to one of the links below.
Facebook (https://bby.me/1p7hgd)
Twitter/X (https://bby.me/otq4te)
Instagram (https://bby.me/ix4l4g)
Wendy H
September 17, 2025
5 out of 5
Our sales person was very knowledgeable about the products
Addison T
September 09, 2025
3 out of 5
I scheduled an appointment to have my iPhone fixed. The very polite staff told me that the Apple tech didn’t come in to work and recommended that I go to the Apple Store.
Chuck
September 09, 2025
2 out of 5
Recently had two guys from best buy assist with an appliance issue in my home attempted for 39 min to reach a manager to speak to about a complaint but was told managers were not taking calls. I kept getting the run around being sent to a far away answering outfit. So I guess I'll have to complain here . One of the guys did something very unprofessional not criminal but very tacky. I highly recommend not to use the delivery service from the best buy in miamisburg ohio. The company didn't care enough about me as a customer to even let me talk to a manager about my concern.