Bought something online and arrived broken came to this exact location for a refund and it was fast and smooth great customer service thanks.
Had a great experience with the help of Dee and his buddies. They packed it a bit extra at my request and it made it home safely. They were very responsive to my questions and made me feel like they understood a great deal about the products, services, and benefits to buying at best buy. Do not sleep on one of these open box TV s!
Have never liked Best Buy and how they do business. Decided 25+ years ago that I would never do business with them unless I basically had no other choice at the moment. One of those moments came yesterday when looking for a window unit of the size (strength) I needed. I still hate Best Buy but I give Avery @ the West Little Rock store a big 5 star rating! He was absolutely fantastic! Thank you Avery!
Response from Best Buy
August 17, 2025
Hello,
Thanks for sharing your feedback. While I am glad to see that Avery was wonderful to work with during your recent visit, I'd like to learn more about what happened to cause you to still rate us as you did.
Please feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/6q625d), Twitter/X (https://bby.me/ws0048), or Instagram (https://bby.me/e7yzk9). If you can also include a mention of your "Google review #30741" it'd be appreciated.
Sincerely,
^ Melissa
Dee Davis is the employee to ask for he handled my situation and got me what I needed incredibly fast and had a vast understanding of a few different areas in the store 10/10