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Best Buy Pentagon City
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Trade-In
Hearing Solutions Center
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Frequently Asked Questions About Best Buy Pentagon City
How do I check product availability at the Pentagon City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Pentagon City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Pentagon City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Pentagon City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1979 reviews)
erik c
April 28, 2026
5 out of 5
The gentleman at the Pentagon city location was very helpful for us procuring our tv and rolling tv mount. While the tv mount is overly large, it turned out to be a good choice anyway as there is space for us to place plants on the shelf that comes with it, beautifying the tv area.
The tv itself was last year's model on 65% discount. We were lucky, as other locations had more than one in stock but this particular location only had one, in the back stock area.
Due to our customer service person, we were able to secure it even though finding it proved to be somewhat difficult.
We are extremy happy with the overall service and product availability.
There was no attempt to upset us which contributed to our high rating.
Isaac W
April 26, 2026
5 out of 5
SAADIA!
Came up today for an extra device and SAADIA took GREAT care of me and showed me some great Best Buy offers!
I Will be back because of her! Exceptional staff and great person!
Also shoutout to Tracy and other staff for help today !
mohamed -
April 14, 2026
5 out of 5
Supervisor Saadiyah is an incredible human being.
She has a rare ability to make people comfortable and her welcoming nature sets the tone for the entire store.
She took the time to help me find an obscure item and gave me the run down on the credit program. Phenomenal.
Jay H
April 07, 2026
5 out of 5
I recently bought a new television at this Best Buy and had a great experience. I was greeted warmly by the person stationed at the entrance, and the salesperson who helped us was very knowledgeable about the television selection. She took a few minutes to ask about our setup at home, which helped identify some additional cords we needed to buy and saved me a return trip later. Latasha, the General Manager, introduced herself as we were leaving and asked about the quality of our service and overall experience. A very friendly employee who has worked at this location for more than 20 years helped bring the television out to our car. Overall, it was an excellent retail experience and one I wish I enjoyed everywhere I shop.