Mongolujin T
June 06, 2026
Really bad customer service. I tried to get help from the assistance site, but the workers never acknowledged me. Having somewhere to go right after, the shortage of time and this horrible customer service left me shook. Never coming here again, people not knowing how to do their job is embarrassing
Response from Best Buy
June 06, 2026
Hello,
Thank you for the review. When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 161624
Great options and they always compare the prices
All I did was go to pick up a phone I had ordered. They sent me to one line then to another. Communication is terrible. The person getting my phone asked someone else for help. They weren't with anyone at the moment and they didn't help. They kept talking over each other. I decided I didn't even want to look around or do anything at this location. Definitely won't be coming back to this location.