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Frequently Asked Questions About Best Buy Pentagon City

How do I check product availability at the Pentagon City Best Buy?
How do I check my order status?
My local Pentagon City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pentagon City stores’ holiday hours?

Recent Reviews

4.0
(1904 reviews)
Abed O
October 02, 2025
1 out of 5
Trop chers
Response from Best Buy
October 02, 2025
Hi, Abed, Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand expecting competitive prices when shopping with us. Please send us a private message on any of the following social media platforms: Facebook (https://bby.me/muzw0o), X (https://bby.me/zvad2t), or Instagram (https://bby.me/o3906b). We would be happy to tell you about the ways to save even more in store or online, including our Price Match Guarantee. Be sure to mention “Google review #50815” in your social media message.
C H
September 29, 2025
1 out of 5
On 9/29/25, This store failed to provide a safe environment for customers and staff. A man with a large backpack wandered the store randomly recording and antagonizing people, making obscene gestures, verbally assaulting staff and customers, and rambling in a way that made it clear he was unstable. Despite the obvious risk and discomfort this caused, there was no security present, and the manager showed no urgency in removing the man from the store to ensure everyone was safe. This created an unsafe and unprofessional atmosphere for everyone in the store.
Response from Best Buy
September 30, 2025
Hello, Having concerns with other customers in the store can be difficult. We can certainly understand that worrying about the other customers in the store can be difficult. If you would like to chat with us about the interaction you can certainly reach out to us on any of our social media profiles below for support with Review 49866 Facebook (https://bby.me/zvj89k), Twitter/X (https://bby.me/sc4129), Instagram (https://bby.me/ok67e2)
the S
September 25, 2025
4 out of 5
4.5 Staff kept checking with me, didn’t seem as impressive as store down in Springfield, VA but fine. Didn’t see iphones(?)
Luis H
September 21, 2025
2 out of 5
La disponibilidad de productos cada vez es mas limitada y no invita a comprarlos

About Best Buy Pentagon City

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