Alejandro R
August 23, 2025
Lack of availability of items
Response from Best Buy
August 23, 2025
Hello Alejandro,
We appreciate your review. I'm sad to hear that you had trouble finding what you were looking for. I'd love to see if I can help find what you need. Can you contact us at one of the Social Media links below and reference Google Review #33795 in a private message to start?
Facebook (https://bby.me/q5umr7)
Twitter/X (https://bby.me/leeqak)
Instagram (https://bby.me/33kuvn)
Thanks,
^Ezra
Great service and good prices
Worst customer service of any Best Buy on the planet. Order for store pickup, then stand in line 30 minutes waiting for someone to come to the desk and get your item. What a joke. Stop giving bad businesses your money.
Response from Best Buy
August 22, 2025
Hello, Josh,
Thanks for reaching out and leaving your review. When I go into a store to purchase something, I expect to get in and out as soon as possible, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/wnnqd8), Twitter/X (https://bby.me/opt4ec), or Instagram (https://bby.me/r80zii). Please reference Google Review #32943.
Regards,
^ Aaron
I will be sad when all the bricks-and-mortor stores are gone, and we can only buy on line, and I recognize the competitive challenges these places face... But... The two lowish cost things I tried to buy here were BOTH "mispriced", with the cost at the register $10 and $14 more than the price on the floor.
It is just ... Exhausting.
Response from Best Buy
August 21, 2025
Hi there!
Thank you for your feedback. It's understandably concerning when there are inconsistencies in the price shown versus the actual price of an item. We certainly aim to provide a better experience, and we appreciate your feedback as it helps us continue to improve.
To formally document your feedback and address any further concerns you may have, feel free to send a private message or DM on Facebook https://bby.me/x4rrvw, Instagram https://bby.me/qeoxiy, or Twitter/X https://bby.me/1rl6ei.
Best regards,
^Pre