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Open Now
Closes at 8:00 PM
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Services Offered

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • See how Samsung's technology can redefine your home theater experience.

  • Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

  • Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected
  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Chapel Hill

How do I check product availability at the Chapel Hill Best Buy?
How do I check my order status?
My local Chapel Hill Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chapel Hill stores’ holiday hours?

Recent Reviews

4.1
(3913 reviews)
Raymond S
January 05, 2025
5 out of 5
Got several new phone cases and screen protectors. Geek Squad was very helpful and quick.
Pamela D
January 04, 2025
5 out of 5
Great Place Best electronics @the most expensive price
Dana W
January 02, 2025
1 out of 5
If I could give negative stars I would! Drove roughly 1 hour to have a security system and remote starter install, all equipment and scheduling was handled through BEST BUY! When I arrived at their Chapel Hill, OH store , in short I’m told we can’t perform the install here, “it’s a level 2 and we only do level 1” Despite having advance notice they could not perform the service and my contact number NO ONE thought to call me the customer! Perhaps BEST BUYS idea of customer service is “ we like to inconvenience our customers and deliver bad news face-to-face”! While the manager at this location was kind and tried to help me he was unsuccessful. From their third party scheduling to the store directly this was without a doubt unavoidable! BEST BUY let’s start with (1) educating your schedulers! (2) If the staff in the store realize they can’t perform a service, just call the customer, this is and was the easiest way to avoid me driving nearly 2 hrs round trip. Sadly, I have now had to book an appointment with a car audio store and suprisely the staff there told me he was shocked I went to Chapel Hill because “only Mayfield does these installs( also Mayfield was no help!) . How is it he doesn’t even work for Best Buy but knew this information, but Best Buy doesn’t! Best Buy failed me and lost a customer! I caution EVERYONE if you need a remote starter or anything from their car audio dept. DONT do it because they DONT know what they’re doing!
Response from Best Buy
January 02, 2025
Hello, Dana, Thank you for leaving us a review. I understand the importance of having to set time aside to drive such a long distance only to find out the a service could not be done. It appears that there was a significant breakdown in communication, which ultimately led to this. Your feedback highlights the important areas for improvement. We would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team of experts would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64636285" when reaching out on social media. Thank you, ^Ruby
Isolation O
January 02, 2025
5 out of 5
Helpful staff made purchasing my new refrigerator a breeze. I had a fairly specific list of requirements including brand, design, and options. I was able to get exactly what I wanted at a competitive price.

About Best Buy Chapel Hill

At Best Buy Chapel Hill, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Chapel Hill team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 445 Howe Ave in Cuyahoga Falls, OH, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Chapel Hill? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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