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Frequently Asked Questions About Best Buy North Olmsted

How do I check product availability at the North Olmsted Best Buy?
How do I check my order status?
My local North Olmsted Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy North Olmsted stores’ holiday hours?

Recent Reviews

4.1
(1992 reviews)
Erika B
November 16, 2025
2 out of 5
This location was significantly unhelpful. I waited 45 minutes For someone to acknowledge my presence. I was ready to purchase a $1,000 desktop computer but had a couple of questions that were unable to be answered. I inquired about adding on a printer, they advised yes a Dell printer I go to the printer section there is not one Dell printer I walk back over and wait an additional 30 minutes without help, I put everything back and left the store for very poor customer service & lack of knowledge provided. I’m extremely disappointed.
Response from Best Buy
November 16, 2025
Hello, Erika, Thank you for sharing your feedback regarding your experience during your visit. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service and be as knowledgeable as possible. Let’s get this documented and reviewed further for you. First, we will need more details from you. Please message us through one of our social media channels below: Instagram (https://bby.me/pqwmo8) X/Twitter (https://bby.me/jn8xsj) Facebook (https://bby.me/6v6tae) Be sure to send the full details of your situation. Also add Google Review 70136. We look forward to hearing from you.
Robert P
November 08, 2025
5 out of 5
Always love a good trip to busy buy to look around and find out what I need, lol
Helen L
October 30, 2025
1 out of 5
I wouldn't even give a one star but I had to pick. When we went into the store and found what we wanted I had to hunt down someone for assistance she said I will get someone. We waited another 20 minutes I went and talked to someone else asking for help. Finally the first girl I first spoke with was sent over and she was clueless! Then on delivery the guys said we didn't purchase a cord for our dryer. Then proceeded to say they had one on the truck but it would cost us $30 in cash only. Seemed completely off! Then he said our outlet was wrong and we would need to change it for the dryer cord to be able to plug in. This whole experience has been horrible and the delivery guys are scam artist!! Run from this place!!!
Justin C
October 24, 2025
5 out of 5
Friendly staff, open area easy to find things

About Best Buy North Olmsted

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