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Frequently Asked Questions About Best Buy Green Bay

How do I check product availability at the Green Bay Best Buy?
How do I check my order status?
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Green Bay stores’ holiday hours?

Recent Reviews

4.0
(3382 reviews)
Terri R
June 23, 2025
5 out of 5
I went into Best Buy today for help with a software renewal. I was looking for help as the emails were vague about instructions aside from the fact they already charged me the renewal fee. I called Best Buy tech support and the person who answered advised I needed to buy another software program and service agreement after being on the phone for an hour. I walked into Best Buy Green Bay. The male employee at the front of the store asked how to help. When I explained my situation he gave me 800 numbers for Best Buy and Microsoft and advised I needed to call those numbers. After advising my displeasure on how Best Buy was not helping me and all my emails came from Best Buy along with the charges, he had me go to the pick up counter to speak with a manager. I ended up speaking with a young woman by the name of Aiden. After explaining the situation to her, she had me open my computer to look at what I was explaining. She was able to answer all my questions. She was so helpful compared to the male employee who initially greeted me. I am very grateful for the service Aiden gave me. Aiden's service deserves 5 stars. The tech support and male greeter, no so much.
Scott S
June 15, 2025
5 out of 5
The staff were very helpful and especially Ryan, he helped us to select and save a few bucks on the items we were interested in.
danielle H
June 06, 2025
5 out of 5
Good service
Wade G
June 01, 2025
5 out of 5
The employees are usually quite personable and friendly. Definitely one of the better Best Buys I've been to.

About Best Buy Green Bay

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