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Best Buy Green Bay
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Frequently Asked Questions About Best Buy Green Bay
How do I check product availability at the Green Bay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Green Bay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Green Bay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3377 reviews)
danielle H
June 06, 2025
5 out of 5
Good service
Wade G
June 01, 2025
5 out of 5
The employees are usually quite personable and friendly. Definitely one of the better Best Buys I've been to.
Leah D
May 26, 2025
1 out of 5
Worst service ever. The sales employees were wonderful, but when I got there, there was only one guy in the back by the laptops. I understand that they might be busy because I went on Memorial Day. I went to ask 3 EMPLOYEES who were STANDING doing NOTHING presumably the supervisors or some sort of boss. They told me I had to get in a queue and WAIT 5-10 minutes while I WATCHED THEM STAND and do NOTHING because the other employee was on break. Absolutely ridiculous. I don’t know if there’s some sort of policy that higher ups don’t work with sales, but this situation upset me. Eventually, another sales person came and he was wonderful. I knew exactly what I had wanted already so it took probably 5 minutes TOTAL. Bosses that think they’re above sales or working with customers is not acceptable. I work customer service. This is no way to treat paying customers, even if you’re the boss.
David L
May 21, 2025
5 out of 5
It's a bummer they don't carry Blu-rays anymore but I've picked up a few bigger ticket items from them over the past year or so and I appreciate the competitive pricing and locally available inventory. Store is always spotless and they seem well staffed with easy to work with people.