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Best Buy Green Bay
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Frequently Asked Questions About Best Buy Green Bay
How do I check product availability at the Green Bay Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Green Bay Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Green Bay stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Green Bay Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3336 reviews)
Steve P
March 04, 2025
5 out of 5
Picked up a case for my mobile phone. Thanks BestBuy!
Eric M
March 02, 2025
5 out of 5
I had my first positive customer service experience at a Best Buy in years. I like shopping there because they typically have pretty good inventory and I hate online shopping/ordering. I want to see something in person before I purchase it, especially when it's expensive and I want to have it for a while. But attempting to get an answer usually winds up me with me reading reviews in the isle. Last night was great thought. Nick in the television department was extremely knowledgeable, helpful, and made me want to go back to this location for future purchases.
Cyndi S
February 28, 2025
5 out of 5
Super fast service with a tech pick up prder
Bill D
February 28, 2025
5 out of 5
Geek Squad at this location took me as a walk-in and repaired by smashed iPhone the same day and got me on my way. Could not have been a smoother experience. Thank you!