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Best Buy Midland
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Midland
How do I check product availability at the Midland Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Midland Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Midland stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Midland Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3160 reviews)
Jenna G
January 25, 2025
1 out of 5
I recently visited and was helped by a young lady named Charlise in Midland Tx. Is this a DEI hire? I was a little offended by her hygiene. Her knowledge in electronics was substandard and did not help me one bit. I wanted another sales person but felt bad because I didn’t want to affect her commission. She couldn’t stay off her phone during my interaction with her. Best Buy needs to do better.
Response from Best Buy
January 25, 2025
Hi, Jenna,
Thanks for your feedback. I would like to note here that our associates do not work on commission. It is unfortunate that you felt like you didn't get the level of customer service you deserved. We would love to get more information regarding your recent visit, as well as clarification on the meaning of your question. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64729561 as a reference. We look forward to hearing from you.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian
Leandro M
January 21, 2025
5 out of 5
Does anyone know if they are going to sell the new Nvidia graphics cards on the 30th?
Tamica T
January 16, 2025
1 out of 5
To damn expensive!
Response from Best Buy
January 16, 2025
Hi, Tamica,
Thank you for your review. As a consumer myself, I certainly understand that price is an important factor for most of us. We truly strive to offer competitive pricing while maintaining high-quality, and we greatly appreciate your input as we are always looking for ways to improve our offerings.
So that we can formally document your feedback, and address any additional questions you may have, please send us a private message or DM on Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport with your full name, phone number, email address, and your Google review 64686740.
Kind regards,
^Pre
Kyle B
January 04, 2025
1 out of 5
Waited 10 minutes for a manager to do a price check… then I gave up and went to Walmart