I hate leaving negative reviews but this store is absolutely terrible. The staff is completely incompetent, I had items returned without notice, and the geek squad was absolutely useless. Will never return to Best Buy and I will be cancelling my company’s membership here.
Response from Best Buy
February 24, 2026
We always want to create a great experience in our stores, and appreciate you taking the time to share your feedback. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/pkbsp4), Twitter/X (https://bby.me/wq859g), or Instagram (https://bby.me/1yuwlx), and mention your Google review, 121346.
felicia t
February 24, 2026
Pleasant, thoughtfully and fast