Best Buy Baileys Crossroads

I am writing to express my sincere gratitude for the exceptional assistance I received from Lobna and Idress during my recent product purchase. They both provided outstanding service and went above and beyond to ensure I acquired all the necessary devices for our company. I have been a Best Buy customer for many years. However, with the rise of convenient online marketplaces, my in-store purchases have decreased due to previous experiences lacking personalized attention. I believe Lobna understands the evolving needs of in-store customers, who often seek guidance and immediate access to products. Both Idress and Lobna efficiently handled my transaction and proactively located additional items I required at another Best Buy location. They also provided helpful product recommendations. The level of service I received from Lobna and Idress was the best I have experienced at Best Buy in recent years. Thank you for having such dedicated and helpful employees.

Ash was great! Highly recommend ! Very knowledgeable, personable and truly looks out for the customer!

I purchased a new phone online and received it from this location (Bailey's Crossroads) within one hour. In-store associate, Lobna, offered her assistance to help me pick out suitable accessories for the new phone. She was incredibly professional and patient and took the time to explain the different available payment options and benefits. I left feeling extremely taken care of and happy with my new purchases. Thanks again Lobna! Shoutout to Manager Chris for the super warm and friendly welcome - really appreciated it :)

Tienen un pésimo servicio y la gente que trabaja allí no quieren ayudar a uno deberían cambiar de personal hay una chica y un chico que hablan español dicen que no es su trabajo entonces para que trabajan allí si no están para ayudar recién compre una tele y no me lo quisieron checar