Best Buy Baileys Crossroads

I I purchased a TV 75 inches after three months he stopped working ,when I come back to the store. The appointment to Manager m Ahmet was so rude didn’t have time to sit with me. He told me he is in big rush and to call the number but I tried to explain him when I called the number. They told me to come here and he again he told me it’s not possible on the end man he’s very rude and he’s supposed to be customer service. He think he’s police giving the orders which is so ridiculous if you’re working customer service. He should not be allowed to work with customers ever again.

I had a great experience here, albeit almost a year ago. I was looking for a hard to find joystick for my son, it was later in the evening on a Friday. We had been to a few stores trying to find it with no luck and finally made it to this best buy location. It was later, a few minutes before their closing time. When we walked up to the store they had closed the door a few minutes early...however after knocking on the door, and flagging down the manager (wish I could remember his name) - he asked us what we were looking for, went and found us, wrong us up, all while we waited by the door. Amazing really! Saved the day, and a real demonstration of above and beyond customer service. Thank you manager who I cannot remember the name of!

I had an amazing experience with the Best Buy worker Joaquin. he helped both my wife and I find the items we were looking for and was very kind and patient with us.

Well managed location with friendly and knowledgable staff. Well stocked, clean, and demo systems work! Visited this location because I did not have a good experience at the Tysons corner location for the past 3 times. Tysons' location is not well managed, and many demo equipment does not work. Waited for 3 weeks to hear the demo, but no luck and got different answers every time. Someone said to visit this location and was pleasantly surprised. The location is clean, organized, and well stocked. Bit of a hike for me but was worth it.