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Frequently Asked Questions About Best Buy Montrose
How do I check product availability at the Montrose Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montrose Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montrose stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montrose Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2631 reviews)
Vicki H
August 06, 2025
5 out of 5
I went to get a new phone. Omar went over and above with answering all my questions (and I ask alot). He was very patient with me! It stinks being older and having to get a new phone! Kudos to you Omar! You made my day..keep up the good work..
Vitaliy S
July 11, 2025
2 out of 5
Time flies- decade after decade, and at Best Buy always the same thing: slow, indifferent, and incompetent employees.
Their quality is consistant from store to store, which means that this is not a BB's bug but feature. They genuinely don't care about you, they don't care about your time, they don't even care if you are going to buy something or not. They don't care if you going to enjoy their product or not, they can't answer any technical questions besides what is printed on the label, and they don't want to look for any information for you.
I'm really surprised that they are still in business!
Response from Best Buy
July 15, 2025
Hey there.
Thank you for your review, Vitaliy. We are saddened to hear that you had a negative experience with us. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/v0284j)
- Twitter/X (https://bby.me/5a56uc)
- Instagram (https://bby.me/gwwzbk)
When reaching out, please mention it is regarding your Google Review 14343.
Kindest Regards,
^ Vanessa
Стелла П
July 08, 2025
5 out of 5
Отличный магазин, большой выбор техниеи!
Cacomagen
July 07, 2025
3 out of 5
It’s a Best Buy. I’m taking off stars because it’s such a weird location. They had the same magic the gathering deck and some other items just interspersed throughout the store purposely on random shelves with a price tag. Like they purposely had it in like 5 different places in the store and it was just strange. Bad vibe.