Everyone is always super friendly and helpful!
Becoming a Best Buy Total member is one of the best decisions I've made. So far this year I have purchased an ASUS Desktop PC, an LG French Door Refrigerator and a Samsung Galaxy Phone from the Montrose Best Buy store. The staff/reps helped me with the first two (straight forward) purchases but a manager went above & beyond to reduce my phone purchase by $100 due to erroneous info. provided by the 888-BestBuy reps. Each purchase was the best price I could find for each item but, in addition, I've saved hundreds more by becoming a Total member which provides double the warranty periods for each item "without buying any" extended plans. I've been going to the Montrose store since my local store (Wooster, OH) closed and am very pleased with the personnel & service staff!
I had a fantastic experience working with Omar at BestBuy. As a sales consultant, he truly goes above and beyond to help customers find exactly what they need. His knowledge of the products is impressive, and he takes the time to explain options clearly without ever being pushy.
What stood out most was Omar’s professionalism, patience, and genuine desire to help. He made sure I left with the right product for my needs and even offered helpful tips on setup and usage. It's clear he takes pride in delivering top-notch service, and it made the entire experience smooth and enjoyable.
If you're visiting BestBuy and need expert guidance, I highly recommend asking for Omar. He’s one of the best in the business!
I just don't know how they plan to stay in business
All they have is the fact you can walk in.