Terrible I was supposed to have a delivery on Tuesday after 3 o'clock. They brought the delivery at 1 o'clock. They didn't call me. They didn't text me, they didn't do nothing. And then when I complained about it, he said he didn't marry that promise. So I cancel my order. And they act like they didn't care. My credit card. I might just stop using it. Cause I don't appreciate being treated like that. And I'm the one spending my money there. I was wrong.
Response from Best Buy
July 04, 2026
Hello, Ronald,
We can understand that having your delivery arrive earlier than expected can be difficult. We would be glad to investigate your concern if you would like to reach out to chat with us about your delivery on any of our social media profiles below with Review 182621.
Facebook (https://bby.me/CknxZV)
X (https://bby.me/a3D1Bp)
Instagram (https://bby.me/X9ELk7)
What can't I speak to a person about product?????
Response from Best Buy
June 29, 2026
Thanks for sharing your experience with us. We're concerned to hear that you haven't been able to get the help you've needed when reaching out to us. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/VOTilZ), Twitter/X (https://bby.me/817dcF), or Instagram (https://bby.me/ldRRhY) and mention your "Google review #179949," we'll be happy to look into this with you and provide any assistance you need.
Chase and another older gentleman that I did not catch his name went above and beyond helping me buy a go pro 13 black with accessories thanks chase
Customer service was ok. Over the phone was pretty hard to understand. But in person they were super friendly. They asked if we needed any help with anything and even smiled gave us a bro nod when we dapped up crispy. We were in and out quick because they were on top of everything