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Frequently Asked Questions About Best Buy Montrose
How do I check product availability at the Montrose Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Montrose Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Montrose stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Montrose Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2619 reviews)
Kaitlynn K
May 24, 2025
5 out of 5
Everyone is always super friendly and helpful!
William N
May 22, 2025
5 out of 5
Becoming a Best Buy Total member is one of the best decisions I've made. So far this year I have purchased an ASUS Desktop PC, an LG French Door Refrigerator and a Samsung Galaxy Phone from the Montrose Best Buy store. The staff/reps helped me with the first two (straight forward) purchases but a manager went above & beyond to reduce my phone purchase by $100 due to erroneous info. provided by the 888-BestBuy reps. Each purchase was the best price I could find for each item but, in addition, I've saved hundreds more by becoming a Total member which provides double the warranty periods for each item "without buying any" extended plans. I've been going to the Montrose store since my local store (Wooster, OH) closed and am very pleased with the personnel & service staff!
Muhammad D
May 21, 2025
5 out of 5
I had a fantastic experience working with Omar at BestBuy. As a sales consultant, he truly goes above and beyond to help customers find exactly what they need. His knowledge of the products is impressive, and he takes the time to explain options clearly without ever being pushy.
What stood out most was Omar’s professionalism, patience, and genuine desire to help. He made sure I left with the right product for my needs and even offered helpful tips on setup and usage. It's clear he takes pride in delivering top-notch service, and it made the entire experience smooth and enjoyable.
If you're visiting BestBuy and need expert guidance, I highly recommend asking for Omar. He’s one of the best in the business!
Ted M
April 16, 2025
4 out of 5
I just don't know how they plan to stay in business
All they have is the fact you can walk in.