Untitled
September 25, 2025
Went in looking for an affordable microphone, didnt find it. Stuff sorted by brand not category which makes comparing prices impossible, and when I asked an employee for directions I was immediately swarmed by 3 more all trying to be the one to make the sale. Not friendly for independent shoppers who want minimal interaction
Response from Best Buy
September 25, 2025
Thank you for sharing your experience with us. We definitely want to make sure that you have an inviting environment to shop in at your own pace. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #47680".
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Robert H
September 16, 2025
Once the staff makes themselves available to help you they are very knowledgeable and helpful.
They just need to be a little more cognitive and aware that those who are in their area are potential CUSTOMERS!
Christopher B
September 16, 2025
Not a great experience. Made an appointment to get my iPhone battery replaced. Before coming, I was told it would take about 2 hours. I drove 50 minutes and showed up to my 4:40 appointment on time. I was told they wouldn’t be able to get to my phone battery replacement until the next day because “they were approaching closing time”. When I pushed them on the fact I first confirmed they could get it done that day, they admitted that the repair tech was leaving early that day. Boooo. I took my phone to an Apple Store and they took care of me in 90 minutes.