Helpful staff. You can still get the old cables that you may need.
Excellent service. Yesterday my printer was delivered to the wrong address. When I call and explained, without hesitation the person told me to go the store and I would be given a replacement. What a nice surprise.
However, when I called the next day to say that later in the evening my neighbor came with the misdirected package and I had no need for a replacement, the A-1 experience was unsatisfactory, time-consuming and frustrating.