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Frequently Asked Questions About Best Buy Racine

How do I check product availability at the Racine Best Buy?
How do I check my order status?
My local Racine Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Racine stores’ holiday hours?

Recent Reviews

4.1
(1964 reviews)
Laura P
December 25, 2024
5 out of 5
They are always nice and helpful at this location!
RazorFlix
December 16, 2024
5 out of 5
Staff is always friendly and helpful
OZzie R
December 06, 2024
1 out of 5
Rudest staff ever! I bought a TV from them. Their delivery man came & threw it in my living room broke and shattered the entire screen. I called back filed a complaint spoke to the managers three of them hung up on me. All said the complaints didn’t matter! One employee told me “tough shit” I called back three other employees hung up on me. I had one polite gentleman that was trying to help until the manager got involved, and then I had somebody that was supposed to be from conflict resolution call me. The lady told me the same thing. She told me that she was not gonna do anything. I had all the information & she refused to help. Every Supervisor I spoke to claimed the information was not in their system even though I purchased it instore! A brand spanking new large screen TV that is completely shattered and they REFUSE to do anything if they think this will end here they are sadly mistaken.
Response from Best Buy
December 06, 2024
Hello. Thank you for sharing your experience with trying to get assistance. I can't say that this makes much sense as we are glad to help with concerns for issues that come up while we are completing a delivery for large televisions. If you would like assistance with looking into this complaint please reach out to us on any of our Social Media Profiles below with Review 64524779 as these interactions do not sound like Best Buy in the slightest. Facebook (facebook.com/BestBuy) Twitter/X (x.com/BestBuySupport) Instagram (instagram.com/BestBuy) Sincerely, ^Tommy
Damian R
November 27, 2024
4 out of 5
Curbside pick up. I was picking up two items, and for some reason, they had to bring out the items separately.

About Best Buy Racine

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