Frequently Asked Questions About Best Buy Glen Burnie
How do I check product availability at the Glen Burnie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Glen Burnie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Glen Burnie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Glen Burnie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3440 reviews)
Osquala G
November 17, 2024
1 out of 5
Horrible location DIANGELO was so worried about the wrong thing he didn’t know how to differentiate between the beats serial numbers to confirm that it was identical . He told me the headphones don’t match the box I went to the original store and she took care of me super quick I was able to exchange them for the color I wanted . Instead of worrying about about my favorite color perhaps doing your job would have been much better than showing you’re incompetent.
Response from Best Buy
November 17, 2024
Hello,
Thank you for sharing your review with us. Whether you are making a purchase, exchange, or a return, it is so important for you to receive efficient and accurate assistance. We can see how this experience did not provide such service and we would like to follow up with you on this.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64438065" in your message. Thanks!
Regards,
^April
Tiffany T
November 16, 2024
5 out of 5
I wanted to leave a review for the young man who helped us with our online order, Yordi. I can’t open the survey so I am leaving the review here. He went above and beyond to help us get our order quickly. Thank you!
Vito C
November 07, 2024
1 out of 5
Unhelpful bureaucracy
Response from Best Buy
November 07, 2024
Hello, Vito,
Thank you for taking the time to provide a review. Our retail store teams should be a useful resource for our customers when they need support. I understand you may not have received the help you needed, which is never the news we’d hope to hear. Our team, which is based out of our Corporate Campus, would like to learn more about what transpired, in effort to determine if we’d have the means to assist.
Feel free to connect with us through social media. You can find our team on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64397496.
Best,
^Sarah