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Best Buy Galleria
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Galleria
How do I check product availability at the Galleria Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Galleria Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Galleria stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Galleria Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(5778 reviews)
Kathiresan M
November 21, 2024
5 out of 5
The store has all of the electronic products and is good.
Daniel N
November 17, 2024
5 out of 5
Best Buy on Richmond provides a reliable shopping experience with plenty of options for both in-store and online customers. Their inventory is impressive, consistently stocked with the latest electronics and appliances. Whether you’re shopping for a washer and dryer or the newest tech gadgets, you’ll likely find what you need here.
The pickup process is seamless. Ordering online and picking up in-store is quick and efficient, with staff ensuring everything is ready to go upon your arrival. The employees are knowledgeable and eager to help, whether you’re browsing the shelves for accessories or asking questions about the latest products. I’ve had great experiences with both sales associates and cashiers, who always keep the checkout process smooth and hassle-free.
The store’s delivery service is also excellent. Items arrive on time and in great condition, making it a convenient option for larger purchases like appliances. Additionally, the Geek Squad team is helpful for those needing tech support or installations, adding extra value to the shopping experience.
For those who prefer to shop online, the website is user-friendly and integrates well with the in-store experience. It’s easy to find what you’re looking for and know exactly what’s available for pickup or delivery.
Overall, Best Buy on Richmond is a dependable spot for electronics and appliances, with great customer service and plenty of options for shopping however you prefer. Highly recommend for your tech and appliance needs!
Jose L
November 11, 2024
5 out of 5
Excelente tienda
Michel O
November 11, 2024
5 out of 5
Buen lugar para comprar equipos