Wow! Customer service and management are top tier! Very good experience exchanging my daughter’s Apple Pencil last Saturday.
Shannon M
January 24, 2025
The best car audio installation I've ever had.
Michael G
January 24, 2025
ATTENTION!! Be aware of the auto tech department. They installed a faulty car starter and caused over $1,700 in damages. Terrible customer service! Before using them, do your research & Hire a professional.
“A car starter can indirectly damage the alternator by putting excessive strain on the electrical system, especially if it draws too much current from the battery when trying to start the engine, which could lead to voltage spikes that can harm the alternator's delicate components”
Response from Best Buy
January 24, 2025
Hi, Michael,
Thank you for taking the time to share this review here, although we hate to hear you faced some issues after your install. We would like to get some more details from you, and ensure your experience is formally documented on a Corporate level for review.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64725938. We look forward to hearing from you!
Regards,
^Katie