Jennifer P
January 15, 2026
I had a return and an online purchase pickup. I was able to complete both tasks with only one line. Very easy!
Best Buy does not honor price matching when the price difference is significant, despite its price-matching policy stating that it will match the price of identical products sold by competitors, both in-store and online.
For example, the exact same SSD is priced at $599.00 at Best Buy, while Target and Walmart sell it for $208.00.
Store manager David confirmed that the products are identical but explained that the system does not allow such a large price adjustment, so he was unable to assist.
I won’t shop at Best Buy but they are the only place I have found that will install your own car accessories. These guys were patient enough to look up the directions and figure out how to install a remote starter that was received as a gift
The employees at this Best Buy in particular are always super helpful! I needed an adapter for my computer and didn’t really know what I was looking for. The employee who helped me was able to figure out what I needed and recommended various adapters while explaining their pros and cons. I chose one that fit into my budget and it works perfectly!