Best Buy Spartanburg

This location is awful. I went to get a doorbell camera but things are locked up, so I asked the host and she said she would call someone. Well either she lied or they don't value customers cause nobody ever came to help. She asked me what I was needing and I told her. Maybe it's cause all I needed was a doorbell camera so they don't value me for not spending loads of money? Not sure but I'll never visit this location again. Hopefully they'll shutdown soon and a more reliable company can take their spot.

I went to the Spartanburg location on Blackstock rd with the full intention of purchasing a refrigerator, stove, microwave and dishwasher to have delivered to my moms house. Her appliances now are old but still nice so I asked her if she would donate them to a veterans program if I replaced them with all new. Of course she said. Well it took me over an hour to pick out what she wanted while I had her on the phone FaceTime. Not one employee acknowledged me in any way at all. So I went to the return desk where I was told they would call someone assist me. Keep in mind that I told them what I was there to purchase. I went and sat at the sales desk where I was told to and 17 minutes later… no body! I mean the employees walked right by me time after time again. So I got up and went over to the 2 guys that I spoke to earlier and I said Well, yall I have been in this store for 1 1/2 hours alone! I asked for help and help never showed. I sat right where I was told to and was even in their sight while I sat and waited! So this $8,917.00 plus tax sale is walking out the door and I want to thank you for letting me come into store and pick out what I plan to purchase. Now I am off to a totally different store to buy my Moma new appliances since yall don’t care whether you make a sale for your company or not.!!! True story!

I've visited this Best Buy on several occasions for a variety of needs—from a major appliance purchase to just grabbing a specific cable. Each time, I've left feeling impressed with the level of service and the overall store environment. What stands out most is the staff. It's always been easy to find an employee, and they are consistently knowledgeable and genuinely willing to help. They take the time to answer questions and explain product features without being pushy, which makes for a much more comfortable and informative shopping experience. It’s a refreshing change of pace from simply trying to figure things out on your own. The store itself is always clean, well-organized, and brightly lit, which makes it easy to navigate and find what you're looking for. In an age where online shopping is so common, it’s great to have a reliable physical store where you can see the products firsthand and get expert advice. Overall, this location is well-managed and staffed by a great team. It's my go-to spot for any tech needs, and I'm always happy to recommend it

Could not get anyone to open a case... Wasn't there to wait all day on someone with a key!