Good prices, good services.
Amanda F
November 10, 2025
Everything is easy to find.
Shout out To Gabe Daniels for A1 customer Service 👏 🙌
Went into the Best But store in Spartanburg, SC to buy my wife a laptop for her birthday. I pretty much knew what I wanted but had some questions and needed some help.
I stood by the laptops for 15 minutes or more while several employees looked at me never bothering to help. They had plenty of time to chat and look at their phones as the place was basically empty. After the 15 minutes, I went to the front of the store and spoke to the gentleman who greets you when you walk in and confirms receipts when leaving. I told him I needed help, been waiting for 15 plus minutes, and was basically being ignored. He said he would call someone and have them help me. After another 15 minutes and no help, but people still looking at their phones and being ignored, I decided to walk out. As I left, I told the gentleman at the exit/entrance that I never got any help, what horrible service, and I would never buy anything from Best Buy again. The worst customer service ever and I was there to purchase and spend probably a thousand dollars or more. I have bought a TV’s, soundbars, DVD players, etc from Best Buy and this location over many years, but that comes to an end today. As stated perviously, I will never buy anything or set foot in one of their stores again. Loyal customer for many years, but no longer. I will also tell everyone I know about my experience and tell them to avoid this store. This is a perfect example of of companies go out of business.