Michael
September 16, 2025
This was actually a good store. I placed an online order, and actually had it picked, and picked up in a reasonable time frame. This review reflects more of their corporate policies and their 15 day return period. It has to be one of the worst return policies of all stores out there.
Response from Best Buy
September 17, 2025
Thank you for the feedback. We are glad to hear your experience went well regarding your order, but we can understand how the return window could be frustrating at times. Your feedback is essential, and we would be glad to get this documented. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/m10dgz), Twitter/X (https://bby.me/880ero), or Instagram (https://bby.me/j9gf15).
Had great Labor Day deals. Friendly and helpful employees.
Angela M
September 01, 2025
They are friendly and efficient. If they don't know the answer, then they will try to find someone that does.. overall, a very strong 4.5 out of 5.
Waiting for 10 minutes no one came to help. Asked 2 employees saying they were getting someone to help Me. No one came . That's okay I can take my service some where.
Response from Best Buy
August 30, 2025
Hi, Lisa,
It's upsetting to know that you did not get assistance that you needed when visiting your local Best Buy. Please reach out to our support team via Facebook (https://bby.me/rzm177), Twitter/X (https://bby.me/ym6zou), or Instagram (https://bby.me/l53j5t) so that we can look into this further. When sending your private message, be sure to mention that you are responding to Google Review 37167.
Sincerely,
^Tina