The associates named Faaisa was very helpful.
Their e-commerce site stinks like yesterday's fish. Third time I've tried to buy online and have transaction declined only to go to the store, with the same card, and it goes through without problem. Three different times, three different cards. Do better Bestbuy.com or go the way of Circuit City and h.h. gregg.
Response from Best Buy
July 19, 2025
Hello,
Thanks for reaching out and leaving your review. We are saddened to hear that you were unable to purchase online. We would be happy to document your concern and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/0si9xn), Twitter/X (https://bby.me/b2s7jt), or Instagram (https://bby.me/fhmofw). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review #17791.
Regards,
^ Aaron
Curbside pickup was easy. The employee could have exercised a little more care than just tossing a TV in the back seat.
Friendly and helpful staff