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Frequently Asked Questions About Best Buy Bel Air
How do I check product availability at the Bel Air Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Bel Air Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Bel Air stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Bel Air Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2005 reviews)
Am M
September 19, 2025
1 out of 5
Purchased an oven from Best Buy. I scheduled a date for install. It was confirmed by Best Buy. I get a message from them the day before they are to deliver, and tell me they don't have the stove and that it is back ordered. So you have us clear our schedule, wait for days before you reach out to us to cancel our installation? This business model is dumb. Maybe make sure you have a product available before you allow your customers to schedule a delivery date, have them clear their schedule only to have it canceled becasue you dont' have it in stock. You lost my business today and will not be shopping best buy again. Waste of time.
Response from Best Buy
September 19, 2025
Hi, Am,
Thank you for reaching out for support with your order. I can understand that making an order online and not in store can cause issues if there are unforeseen delays. We would be glad to look into your order if you would like to reach out to us on any of our social media profiles below with Review 45209.
Lam V
September 12, 2025
5 out of 5
Convenient location and great weekly deals.
Iván P
September 06, 2025
5 out of 5
Muy buen lugar
Dennis B
September 03, 2025
5 out of 5
MATT was very professional and friendly. Very knowledgeable. Thanks again