It was closed by 8 p.m. didn't make it in time 🤷
This store and unfortunately Best Buy as a whole has gone downhill. I’ve had issues with this store in the past, but I bought an iPad and had to return it but today is the last day to return it and I can’t make it to the store. Called to talk to somebody who was rude and when I asked to speak to a manger he hung up on me. Talked to someone else who told me the only person who can extend a return is a store manager, but there’s no way to get me in touch with a store manager. Might as well shop at Amazon who has good customer service and let Best Buy die with circuit city
Response from Best Buy
January 19, 2025
Hi, Kyle,
Thanks for sharing your review with us. We understand how important it is to be treated respectfully, regardless of whether you are shopping instore or reaching out for support, and can see how your experience with inquiring about the return did not reflect this belief. We would like to follow up with you here at Corporate.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64707987" in your message. Thanks!
Regards,
^April
Geek squad is total waste. OVER 5 HOURS ON PHONE. THEN THEY MESSED THE NEW COMPUTER UP. And said I've got to bring it in... stay away from those people.
Response from Best Buy
January 17, 2025
Hello, Randy,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64698602. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64698602
Thanks,
^Ezra
Good location. The one on Main is a bit bigger and has bigger inventory I think but this one gets the job done all the same. Probably more convenient location for people up north of Colorado Springs area.