I have never been more frustrated by a best buy. I went in to buy a laptop, I knew which one and it was supposed to be a quick pop in and get it and leave. Little did I know they now hire people who don't know what it means when the customer says no. This employee sat and basically prevented me from buying the laptop as long as he could. Took like 15 minutes of me saying I didn't want the add ons or the credit card before he finally let me check out. I have never bought a device and went home more frustrated than excited till today. I cant remember this guys name but I have lost a lot of my loyalty to best buy because of this employee.
5 stars for the Best Buy guy that helped my husband and I today (unfortunately his name isn’t on the receipt), fixed the price when a promo wasn’t showing up and successfully set up a new SIM card when it was rejecting the existing one. Super helpful, thanks for getting us in and out!
Pick up - went flawlessly!