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Best Buy Crabtree
Services Offered
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Frequently Asked Questions About Best Buy Crabtree
How do I check product availability at the Crabtree Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Crabtree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Crabtree stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Crabtree Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2389 reviews)
Jennifer L
May 11, 2025
1 out of 5
Several employees but no one seemed to want to help me out so we left.
Nancy F
May 04, 2025
5 out of 5
Wow! Whenever I need a cable or connector I go to Best Buy on Glenwood and always can get what I need. This time I did not know exactly what I needed. I knew I needed to download photos from my iPhone 14 to either a computer or some peripheral to free up memory. The guy at the door pointed me to the area where I could start looking, and in just a minute, product specialist Percell, asked if I could use some help. I said, "YES!!THANK YOU". Percell listened carefuly and set out to find the cable, but it wasn't so easy since my iPhone 14 has a ligntning connector. But Percell persisited trying several solutions, and then with another idea, yay, SUCCESS! I never could have figured it out without in person help and it was exceptional service for Percell to stick with me until the solution appeared. Many thanks Percell and Best Buy Glenwood!
Heather B
May 04, 2025
5 out of 5
Employees are always friendly and they always have a ton to choose from with great warranties!
Byron G
April 25, 2025
2 out of 5
These Best Buy stores have went way down over the years! Why don't they have in stock all different sizes of USB thumb drives!? I found what I was looking for at a Walgreens, of all places! 🤦🏾