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Frequently Asked Questions About Best Buy Crabtree

How do I check product availability at the Crabtree Best Buy?
How do I check my order status?
My local Crabtree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crabtree stores’ holiday hours?

Recent Reviews

4.1
(2549 reviews)
Tom P
April 17, 2026
5 out of 5
I was able to get help to find what I needed, and I was finished very quickly and easily
TaRon T
April 16, 2026
5 out of 5
Every worker at this location seems to be extremely helpful. Mind you, I came to the location around 11 AM to pick up a USB iPhone charger and another charger for my MacBook. I received my USB iPhone charger, but decided to leave because they had a shortage of workers. I’ll probably return to this location again to pick up the rest, but bravo Best Buy.
Allison S
April 16, 2026
5 out of 5
This location had exceptionally knowledgable staff. Bought a new laptop and the person helping me was able to explain pros and cons across manufacturers.
Rana P
April 13, 2026
1 out of 5
I went to the best buy in Cary bc online wrongly said they had the product in stock. The guy at that store was so super helpful. Found the product at the Crabtree location. Offered to help me buy online and pick up in the Crabtree store. So after all that driving all I'd have to do is pick it up. Really helpful kid. Super great experience. Id say it was the opposite in the Crabtree store. The guy was rude and impatient and solid jerk. No wonder they had stock there and not in Cary. Nobody wants to go there to buy stuff. Lesson learned.

About Best Buy Crabtree

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