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Frequently Asked Questions About Best Buy Crabtree

How do I check product availability at the Crabtree Best Buy?
How do I check my order status?
My local Crabtree Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Crabtree stores’ holiday hours?

Recent Reviews

4.1
(2484 reviews)
brian s
December 02, 2025
5 out of 5
Five stars all the way! I showed up right as they opened and it already looked packed, definitely holiday rush mode. Even with the chaos, the first associate I talked to was on it. They grabbed the item I needed from the locked case and later even checked me out, all with great attitude and professionalism. It’s rare to get fast, friendly service during a hectic time, but they nailed it. Huge shout-out to the team!The holidays are here and they’re handling it like pros! 🎄🛍️👏
Big R
December 01, 2025
5 out of 5
Great technicians knowledgeable staff and friendly service.
James W
December 01, 2025
5 out of 5
I went in to get a Belkin ground fault for my Daughter's new TV and surround sound system. Couldn't locate it and one of there sales team quickly helped me locate the exact one I was looking for. Thanks Best Buy !! Not only great customer service but an awesome price to go along with it !!! Would definitely recommend Best Buy for your electronic needs!!
George S
December 01, 2025
1 out of 5
Someone was trying to use my wife’s credit card at this location (we live in Florida). I couldn’t even get in contact with a customer service rep but anytime I’m in a Best Buy there’s at least 3-5 associates walking around doing nothing. Answer the phones!
Response from Best Buy
December 01, 2025
Hi George, Thanks for sharing this review. We're concerned to hear about this situation and can understand your frustration. If you need any assistance from us at this time or would like discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/lbi1oc), Twitter/X (https://bby.me/llydfb), or Instagram (https://bby.me/587uae). Please include the Google Review reference number #79373 when reaching out.

About Best Buy Crabtree

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