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Frequently Asked Questions About Best Buy South County

How do I check product availability at the South County Best Buy?
How do I check my order status?
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South County stores’ holiday hours?

Recent Reviews

4.0
(3905 reviews)
Holly R
April 20, 2026
5 out of 5
I just want to acknowledge Brandon S. @ the south county location. He was very helpful and was able to provide us with details that were valuable in finding a phone that best met our needs.(price, features etc.) Brandon took time to make sure all our questions were answered even when the next customer after us had been voicing his displeasure about having to wait.(saying things like this is taking forever, I should have went to Walmart and so on) Thank for the great customer service!
Donna D
April 17, 2026
5 out of 5
Went to get phone fixed at the Geek Squad. Guy was very friendly and fixed phone in about 5 minutes. Awesome!
Dan
April 17, 2026
1 out of 5
Failure to follow through with a delivery that you charge the customer extra for is super unprofessional. We waited to get our TV (a very expensive 85 inch) all week and then wait all day Friday for the scheduled delivery only to have them cancel late in the afternoon. Apparently, their truck broke down. Can’t do maintenance on your vehicle, you grab another from the fleet or you take your butt down to Enterprise. What you don’t do is fail to provide the service that you were paid for. In legal terms this is called “breach of contract”. If there were absolutely no way to get another vehicle (which is definitely not the case), then the manager should wave the delivery fee and deliver it personally the next day. Apparently, this isn’t how things work anymore though, so instead the order ended up cancelled. Do better.
Response from Best Buy
April 18, 2026
Hi Dan, Thank you for your review. We understand the importance of a seamless delivery, and are truly sorry that wasn't the case for you. To formally document your feedback, please feel free to reach out to us on Facebook: (https://bby.me/tKH9XT), Instagram: (https://bby.me/6hXpbp), or Twitter: (@BestBuySupport). Be sure to mention your Google review 142801.
Richard B
April 16, 2026
5 out of 5
Brock Miller brother and your friends are not going home brother please let me know 🙏 you 💔 🙏 you will

About Best Buy South County

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