Frequently Asked Questions About Best Buy South County
How do I check product availability at the South County Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South County stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South County Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3799 reviews)
Tony C
September 29, 2025
5 out of 5
Was a great flash sale. Kix in the TV dept was very personable, knowledgeable and answered any question you could possibly ask. Even checked us out and help load the TV into the truck. Definitely an experiment on all models especially LG. I would highly recommend the south county best buy.
john r
September 27, 2025
5 out of 5
Very professional and not pushy
Hayden
September 24, 2025
1 out of 5
I went in to the store looking for security cameras. Found what I wanted right away and asked the worker at the front desk if someone could help me cause it's in a case. She said someone would be right over. I was left waiting for ten plus minutes while at least three workers were just talking to each other up front. Then had to ask the worker in appliances to come help me. He had to go to the back and activate a key card. I felt bad making him go out of his way. Luckily he was very polite and helpful though. I just felt very disrespected and like I wasn't even a customer to the workers except for Mike.
Response from Best Buy
September 24, 2025
Hayden,
Thank you for the review. I can understand your frustration with not being able to receive help in a timely manner.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 47173.
Tinkz S
September 12, 2025
5 out of 5
At this best buy always empty and always helpful you can get in and put as long as those Verizon and at&t people dont bother you lol