Frequently Asked Questions About Best Buy South County
How do I check product availability at the South County Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South County stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South County Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3719 reviews)
Kevin E
April 09, 2025
5 out of 5
Jason was very knowledgeable and provided me exactly what I needed. Excellent customer service!
Melissa B
April 09, 2025
2 out of 5
Couldn't find a phone case for my Samsung 23fe, but they had multiple rows for Iphones.
Response from Best Buy
April 09, 2025
Hello, Melissa,
Thanks for reaching out and providing your feedback. Trying to find the perfect phone case can be difficult, so I can understand your frustration when you can't find any. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media. You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please send us a private message or DM providing your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 65025450.
Kind regards,
^Aaron
Leonard
April 06, 2025
1 out of 5
Came in for a Iphone upgrade. Andrew (AT&T Rep) was nice enough to add AT&T Next Up on my account for additional charges. It’s a sneaky way to make their metrics look good so they prey on customers by adding it without their permission. Stay away from this store.
Response from Best Buy
April 06, 2025
Hello, Leonard,
Thank you for providing your feedback on Google. Having additional charges placed on your account is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media privately the links. When you are reaching out mention "Google Review 65014172", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Leo k
April 04, 2025
4 out of 5
Stopped in to see office furniture, specifically desk chairs.
They had none on display.