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GEEK SQUAD

Best Buy South County

4.0
(3771 reviews)
7017 S Lindbergh Blvd
Saint Louis, MO 63125
(314) 487-4999
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Frequently Asked Questions About Best Buy South County

How do I check product availability at the South County Best Buy?
How do I check my order status?
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South County stores’ holiday hours?

Recent Reviews

4.0
(3771 reviews)
Shawn T
July 16, 2025
5 out of 5
Can't say enough good things about their car audio department. Pat was absolutely amazing. He took care of an issue with my audio system multiple shops couldn't figure out and did it cheaper than their diagnostics cost at other places.
K J
July 15, 2025
1 out of 5
When using geeksquad, instead of asking for customer i fo to pull up the i formation they need, they instead ask when did you buy it and sid you buy it with that. Let me check my superb memory for when i bought an electronic because we all remember those types of things correct? If i pay for geek squad, do your job and get me in and out based on the issue and resolution. Dont base your service on assumptions and lack of perspective. If i choose to go here again and the experience is the same, i will gladly leave a second review.
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google. We understand the frustration when a service experience in store does not go as expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/c378qm), Twitter/X (https://bby.me/wvk5h5), or Instagram (https://bby.me/fweoej). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 16106. Regards, ^ Graham
Sean H
July 15, 2025
3 out of 5
Selection has really dwindled. They are just a shell of what they used to be.
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, Sean. We understand the frustration when you cannot find what you are looking for. The Best Buy Website offers fast shipping options when an item is not available locally and if you are in-store, our Blue Shirts can help you place an order. If you have additional questions or need of help, please reach out to us in a private message on Facebook (https://bby.me/silke9), Twitter/X (https://bby.me/gtpr00), or Instagram (https://bby.me/hx3nsr). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 16032. Regards, ^ Graham
Andrew H
July 12, 2025
1 out of 5
Bought an OtterBox as a gift for my father-in-law but missed the very minimal 15-day return window. The case was never used, still in the packaging, and I simply asked for store credit. The staff seemed more annoyed than helpful and showed zero interest in finding a solution. I’ve spent plenty at Best Buy over the years, but this experience sealed it. I won’t be shopping here again unless someone who actually cares about customer service decides to reach out.
Response from Best Buy
July 15, 2025
Good Afternoon, Andrew. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:#14818" for reference. You can find us here: Twitter(X): https://bby.me/bsrxpu Facebook: https://bby.me/tgn9ug Instagram: https://bby.me/4qmw1a Kind Regards, ^Trey

About Best Buy South County

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