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Frequently Asked Questions About Best Buy South County

How do I check product availability at the South County Best Buy?
How do I check my order status?
My local South County Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy South County stores’ holiday hours?

Recent Reviews

4.0
(3686 reviews)
Linda E
February 01, 2025
1 out of 5
Ad on website said they had the TV i wanted, I called to verify they had it, they encouraged me to pay in advance to reserve it. After a trip in heavy traffic to get it, they did not have it.
Response from Best Buy
February 02, 2025
Hello, Linda, Thank you for reaching out to us and for sharing your recent experience here on Google. We understand how important a TV can be to us, and know we would be reaching out as well in this concern. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64766713 regards, ^Brandon
Sarah N
January 31, 2025
1 out of 5
I got an kindle here and for some reason it didn’t turn it was the kindle color soft one and when I plug it in it just didn’t turn on even tho I left it their for like 30 to an hour long
Response from Best Buy
January 31, 2025
Hi, Sarah, Thank you for your review. As a consumer myself, I certainly understand how challenging it is when a device isn't working as expected. We aim to provide the best product selection, and while we don't manufacture Kindles, this is never the experience we want for our customers. We'd be happy to help however we can. So that we can better assist you and address any concerns you may have, please send a private message or DM via Facebook http://facebook.com/BestBuy, Instagram http://instagram.com/bestbuy, or Twitter/X http://twitter.com/BestBuySupport. Kindly include your full name, email address, and phone number. Also, be sure to mention your Google review 64759548. Alternatively, you can also find Kindle assistance by contacting Amazon Digital Services and Device Support at https://www.amazon.com/gp/help/customer/display.html?nodeId=200127470. Kind regards, ^Pre
L.A.
January 25, 2025
1 out of 5
Took my computer in for a quote never got back to me...... quality service right there
Response from Best Buy
January 26, 2025
Hello there! Thank you for taking the time to connect with us on Google with a review. We are dedicated to providing friendly, expert computer services in-store, ensuring peace of mind and respect for your time. In a situation similar to the one you have described, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64730112 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Kind regards, ^Ryan
Loulin
January 22, 2025
5 out of 5
The employees here were EXTREMELY helpful!! I definitely will go back to this Best Buy!!! It's out of my way, yet the experience was worth it!!! ☆☆☆☆☆

About Best Buy South County

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