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Best Buy Butterfield Road
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Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Butterfield Road
How do I check product availability at the Butterfield Road Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Butterfield Road Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Butterfield Road stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Butterfield Road Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2868 reviews)
Laura C
April 21, 2025
1 out of 5
Asking for one Xbox and they're trying to sell me another Xbox I can't find the Xbox that I'm looking for when it says I have three in stock I suck at customer service
Jesus P
April 20, 2025
4 out of 5
I liked how modern it looks. This one of the few Best Buy's that I have been to that doesn't feel like they're going out of business or downsizing. Friendly staff as well.
thomas s
April 17, 2025
1 out of 5
Not very helpful people
I waited almost 10 mins for an associate to come and help the guy that try to help me was clueless on the speaker I was trying to buy couldn’t even get me someone to help I just walk out over 20 mins in that store for nothing
The guy in the entrance directing people for what they need it he was amazing although
Response from Best Buy
April 18, 2025
Hey there.
Thank you for your review, Thomas. We are saddened to hear that you had a negative experience with us. This is certainly not the kind of experience we want our customers to have. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 65053010.
Kindest Regards,
^Vanessa
KEVIN C
April 16, 2025
5 out of 5
One of my favorite stores