How do I check product availability at the Skokie Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Skokie Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Skokie stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Skokie Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2753 reviews)
Fernando S
February 19, 2026
1 out of 5
Went to return a speaker that I got as a gift and I did not have a gift receipt, all I asked was for store credit and the associate was extremely rude and I asked for a manager twice until he finally called and as he called he told the manager on his headphone set that I was not listening when I was being polite and then the supervisor Or manager “ B “ was extremely rude and she came to me with attitude and she should not be a manager if she can’t control her emotions, all I asked for was store credit but I left with a horrible experience from Best Buy. I was polite to both associates and did not deserve being treated that way .
Response from Best Buy
February 19, 2026
Good Afternoon, Fernando,
We certainly understand how you are feeling after an issue occurred while exploring options for a return. We would be happy to connect with you and review these concerns together. Please start by sending our team a private message on social media, so we can better assist you. Don't forget to include your Google review case ID in your message: #119339.
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Roberta k
February 18, 2026
5 out of 5
The staff is the best. Mr. Garcia was so knowledgeable about the product and explained things in clear terms. He answered all my Issues. A business can only be successful if there are good people who are willing to work for you. This store has them.
Josue H
February 14, 2026
5 out of 5
Went to Best Buy for Meta glasses. Eli was great. Knowledgeable and professional. Sold. Thanks Eli.
David D
February 12, 2026
1 out of 5
Top many reasons why. Pathetic installation of dryers.
Response from Best Buy
February 12, 2026
Hi, David,
Thank you for your review. Having a less than desirable delivery experience can be truly frustrating. If you would like to formally document your experience or are in need of assistance, please reach out to us on social media. Please reference Google Review 116229 in your message.
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