Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2285 reviews)
Dan D
September 27, 2025
5 out of 5
Kyle was amazing, helped a customer decide what tv to purchase & junk-lovers out of palatine & g.d. Decorating handled the rest
Kathy L
September 21, 2025
5 out of 5
I had myself locked out of my computer I was at the point were I needed the passkey or reload windows. I took it to Best Buy in Arlington And. Angel helped me and he was able to open the computer without having to reload it.
Angel was so kind and patient. He was so very helpful. With a smile. He also was able to remove some software that I have been trying for months to delete.
Angel is a very competent & delightful member of you Geek Squad!
Kathy L
Brian G
September 20, 2025
5 out of 5
I went to the Computer Service Department. Very excellent customer care thanks to Branden!
Jerry W
September 16, 2025
5 out of 5
Only place to buy laptops and mobile phones Brendan and Atan laptop sales and support are both exceptional Carla phone sales super helpful and knowledgeable Completely satisfied