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Best Buy Arlington Heights
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Frequently Asked Questions About Best Buy Arlington Heights
How do I check product availability at the Arlington Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arlington Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arlington Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arlington Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2188 reviews)
Evgenii O
April 08, 2025
1 out of 5
I bought RAM from this store and had to return it because it didn't fit my setup. Unfortunately I didn't keep the receipt and I'm not a member of this store. They were able to retrieve my receipt and simply refunded me to my bonus card for purchases at this store, and didn't even include the tax I paid when I purchased the item. This is the most useless electronics chain store in all of America with the most useless employees.
Response from Best Buy
April 09, 2025
Hi Evgenii,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that the service you received from us didn’t meet expectations with your return, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #65023968.
^Caleb
Alex L
April 08, 2025
5 out of 5
Thanks Kelan with fridge replacement very helpful and professional!
Gregory H
April 03, 2025
5 out of 5
Decided to buy printer before Trumps tariffs raise prices,online purchase and employee made it easy
Peter
April 03, 2025
1 out of 5
Came in, store was empty, no other customers. Asked to be helped 2 times because I wanted to buy a $2000 oled TV. Guy at the front was on his phone and said I would be helped. 20 minutes later employee comes up, says he's leaving so someone else will be up to help me. 10 minutes later guy tells me the TV is not in stock even though the website show multiple in stock. So I just left. Terrible experience all around.
Response from Best Buy
April 03, 2025
Hello, Peter,
Not finding the help you need when you're ready to make a purchase can be really frustrating, so I can completely understand why you decided to leave. We appreciate your review and feedback. If you'd like assistance or want to formally document your experience, please send a private message on social media along with your name, phone number, and email. Please mention Google Review 65002102 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan