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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4588 reviews)
Radim K
April 02, 2025
1 out of 5
Nightmare extended warranty, got Best Buy gift card instead of the product which they don’t carry anymore. Will never get the extended warranty.
Bektur A
April 01, 2025
4 out of 5
We are trying to purchase a high end PC and it’s been 30 minutes no one showing up terrible service. Alex showed up and fixing the situation right now thanks to Alex for saving our time
Anish P
March 30, 2025
1 out of 5
My dad came in to buy a laptop but the guy said there was none in stock. When asked to check if there are any at other Best Buy locations he told him there wasn’t any. I called the Bloomingdale location and they had them in stock. The guy was too lazy to check and lied to the customer. Stay away from this location if possible.
Response from Best Buy
March 30, 2025
Hello,
Thanks for sharing your feedback with us. I understand being told that the laptop your father wanted to purchase wasn't in stock, only to be later told that another location did have it, wouldn't have been a welcome experience. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and the location your dad visited. Please also include a reference to your "Google review 64985855" in your message to us.
Sincerely,
^Melissa
Tristan P
March 29, 2025
5 out of 5
Great selection, great service