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Best Buy Schaumburg
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy Schaumburg
How do I check product availability at the Schaumburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Schaumburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Schaumburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Schaumburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4806 reviews)
Max K
January 19, 2026
5 out of 5
Adam at the front was very kind and helpful. Quick and easy experience, will come back !
Roman L
January 18, 2026
5 out of 5
Very good
Sabrina B
January 18, 2026
5 out of 5
1. NICE CLEAN PLENTY OF MERCHANDISE AND FRIENDLY SALES ASSOCIATES WERE AVAILABLE TO HELP ON 01/18/26 11:00am HOUR. I PURCHASED THE THREE IN A BOX CHARGERS WHICH WAS ON SALE FOR $10.99 ( LAST DAY FOR SALE ITEM). WHAT THE CHARGES PROMISED AT FASTS LIGHTENING SPEEDS ACTUALLY WILL HAPPEN. I OPENED THE BOX THE MINUTE I GOT BACK TO THE HOTEL. I USED ON MY APPLE PRO MAX 16 PHONE AND WITHIN MINUTES NOT HOURS MY PHONE CHARGED FROM 29 PERCENT TO A 67 PERCENT IN ABOUT 15 MINUTES. GREAT BUY AND THANKS FOR THE REFERRAL TO PURCHASE THIS BRANDED ITEM WHICH COMES WITH THREE IN A BOX. THE PRODUCT HAS BEEN SELLING OUT I ENDED UP BUYING ONE OF THE LASTS TWO.
Brandon B
January 14, 2026
3 out of 5
I can’t believe Best Buy is still around. I guess it’s a restatement to their resolve. Customer service can be spotty. If you know what you want and it isn’t locked up behind a counter where only an employee can retrieve, it’s a convenient place to sho and buy. The selection is good.